Hotel Los Portales
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 13:00
- Languages
- Spanish
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 1 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- tv
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1 / 2 Comfort Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
- tv
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1 / 1 Deluxe room
- Private bathroom
- private-bathroom
- tv
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1 / 2 Comfort Triple room
- 3 guests
- Private bathroom
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Irina V.
The place was clean and comfortable, and the shower may have been the best I've had in South America. The staff were especially caring: after I realized I'd left something behind and contacted them from another city, they checked everywhere, even the garbage. They also carefully dried our things after we got caught in the rain.

Tessa M.
Hotel Los Portales Inn has three courtyards with rooms around them, in a style that reminded me of Spanish architecture, though I don't know the building's history. There are plenty of places to sit outside, the Wi-Fi is strong, and breakfast is tasty. The staff are really friendly, especially Fernando, who helped me sort out the awful lavanderia across the street. I felt safe in the neighborhood, even at night, and saw lots of families staying here. It seems well suited to a big family trip or booking several rooms. My complaints were hair in the shower and bathroom that definitely wasn't mine, and the room could use a fan. I'd still recommend the hotel.
Gautier M.
For a very low price, you get a clean hotel, strong Wi-Fi, a queen-sized bed, a great shower, and friendly reception staff. The main square is a lively five-minute walk straight to the right, with people, food stalls, and coffee shops like Juan Valdes Tostao. I highly recommend staying here in Popayan.
Saeed R.
The rooms are clean, breakfast is good, and the staff are friendly. The location is good, and there are plenty of rooms for large tour groups. The bathrooms in the rooms are small.
jonh R.
Good value, good service, and a nice spot in the historic downtown. I'd definitely recommend it.
Amenities
Everything available at this property
General Services
15 available- 24 Hour Reception
- Smoking areas
- Security guard
- Garden
- Terrace
- Fire Extinguisher
- Patio
- Outdoor furniture
- Room service
- Trouser press
- Iron and board
- Ironing
- Laundry
- Concierge services
- Tour assistance
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
1 available- Coffee/tea for guests
Business Services
1 available- Fax and copy machine
Room Amenities
5 available- Family room
- TV
- Shower/Bathtub
- Shower
- Toiletries
Languages
1 available- Spanish
What's nearby
Explore attractions, restaurants and transport around the hotel
581 m 7 min walk
768 m 10 min walk
101 m 1 min walk
19 m 1 min walk
Attractions
20- Casa Museo Negret y Museo Iberoamericano de Arte Moderno de Popayán101 m 1 min walk
- San Francisco's Chruch230 m 3 min walk
- Iglesia San José321 m 4 min walk
- Torre del Reloj442 m 6 min walk
- Panteón de Los Próceres470 m 6 min walk
Restaurants
20- Martobicci Hojaldre Gourmet19 m 1 min walk
- Nativos centro51 m 1 min walk
- La doña del arroz58 m 1 min walk
- El Arepazo Payanés111 m 1 min walk
- Kaipoora Bistró | Popayán160 m 2 min walk
Transit
9- TransTamboBus581 m 7 min walk
- Buses a PuracéBus768 m 10 min walk
- Terminal de TransporteBus941 m 12 min walk
- Parada de busBus2.0 km 25 min walk
- ParaderoBus4.4 km

Stay rules
Important conditions for your stay