Astory Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 10:00
- Extra bed
- CZK 500 per guest/night
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, Russian, English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Economy Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- shower
- soundproofing
- toiletries
- towels
- tv
- wardrobe
- wi-fi
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1 / 5 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- blackout-blinds
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- telephone
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1 / 6 Comfort Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- soundproofing
- toiletries
- towels
- tv
- wardrobe
- wi-fi
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1 / 6 Standard Single room
- 1 guest
- Private bathroom
- air-conditioning
- bath
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
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Guest reviews
Recent reviews shared by hotel guests
Stella M.
The noise was so bad it felt like traffic and public transport were passing right through the room, and we couldn't sleep. Outside the entrance, there were drug addicts hanging around. The room itself was revolting: the bathtub had black and yellow stains, there was hair everywhere, and even the toilet paper had blood on it. The website advertised air conditioning, but there wasn't any when we arrived. This wasn't a temporary fault or malfunction. It felt like outright deception. Reception was unmanned when we discovered all this. We called the emergency number and got an extremely rude, unprofessional employee who said he could "do nothing" after 10 p.m. He said changing rooms was the only option and that we should have "reported it earlier." When we first arrived, we only left our luggage and went out to dinner. We saw the filthy state of the room after returning and called immediately. He pushed responsibility away from the hotel, told us bluntly to contact Booking, and said he'd report that we had complained "too late," making sure there was no chance of a refund. He even suggested staying at another hotel and said we "should have made a better choice." Guests are misled, put in filthy rooms, then treated with arrogance and disrespect when they complain. This was the worst hotel I've ever stayed in, and it isn't even worth two stars. From the revolting room to the arrogant, offensive service, the whole stay was a nightmare. Avoid it at all costs.
Diego M.
For a holiday, the price was amazing, and the staff were friendly. Our room was bigger than I'd imagined, too. We stayed one night on New Year's Eve, and the location couldn't have been better.
Ethan W.
The hotel is handy for both the city center and main train station, and the Wi-Fi and download speed were decent. But I can't recommend it because of the condition of the place. The cups and drinking glasses were filthy, and when we asked them to vacuum, clean the bathroom tiles and sink, and fix the leaking tub, staff just seemed to roll their eyes and did nothing. It made me think they already knew how neglected the hotel was, including the hallways and other facilities. Breakfast also left me with stomach pain that ruined my day. The bacon and eggs were far too fatty. Don't eat it unless you want to be bent over in agony on the toilet, lol. Our room was roomy, with a nicely sized bed, but sparsely furnished. The seats had stains, and there were no free outlets because lamps were using them, so you'd have to unplug a lamp to charge a phone or laptop. The floor hadn't been cleaned when we arrived, and I'm 90% sure they hadn't prepared it for new guests. There was dust and grime on the desk and table, maybe from a day or two ago, and dust scattered across the floor. It clearly hadn't been vacuumed. As a cleaner, I found the rooms gross. Hygiene should be better for a 4 star hotel, especially one aiming to attract foreign tourists. Maybe it's clean by Czechian standards, but it wasn't for me. The bathroom tiles felt greasy underfoot, and you could see shoe marks and footprints. It hadn't been cleaned properly either: long black hairs were in the sink, and the corners were dirty. The tub leaked near the window, and with no shower curtain, water went everywhere. The floor got wet quickly, so we had to dry it and lay towels around to soak up big puddles. The tub itself was slippery and greasy too. I wondered if they use too much cleaning detergent, causing the greasy feel on the tiles and tub. Just a gross, bad hotel, and not worth spending 100+ eu.
Marek Z.
I stayed for three nights and had a negative experience. There was a lot of dust on the shelves, and the furniture needed a thorough cleaning. The bathroom was okay, but the WC was leaking. They don't use the dishwasher.
Ar K.
The location near the train station was convenient, and the room and bathroom were clean and decent, meeting all my expectations. I had to leave early, so I can't say anything about breakfast. For me, it deserves five stars.
Amenities
Everything available at this property
General Services
25 available- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Ticket assistance
- Terrace
- Outdoor furniture
- Reception desk
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Shoe shine
- Luggage storage
- Wake Up Service
- Telephone
- Airport transportation
- Tour assistance
- Hiking
- hotel
- Check In Hour
- Check Out Hour
- Non Smoking Establishment
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
4 available- Minibar
- Bar
- Breakfast
- Restaurant
Business Services
3 available- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Pets
1 available- Pets allowed
Room Amenities
5 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
Languages
3 available- German
- Russian
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
44 m 1 min walk
62 m 1 min walk
234 m 3 min walk
0 m 1 min walk
Attractions
20- Pražský most234 m 3 min walk
- Pivovarská brána243 m 3 min walk
- Museum of West Bohemia in Pilsen528 m 7 min walk
- Muzeum rodiny Škodů Plzeň556 m 7 min walk
- Brewery Museum624 m 8 min walk
Restaurants
20- Pizza Za 1000 m 1 min walk
- Astory by FiLeep's14 m 1 min walk
- Lumi Coffee23 m 1 min walk
- Klub Malých Pivovarů78 m 1 min walk
- Sun Food Bistro154 m 2 min walk
Transit
20- Letiště Karlovy VaryAirport61.1 km
- Letiště Václava Havla PrahaAirport74.4 km
- Hlavní nádražíTram44 m 1 min walk
- Hlavní nádražíBus62 m 1 min walk
- Plzeň, Terminál Hlavní nádražíBus98 m 1 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Children's meals
Ages 0-0 - Breakfast - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply