Marc D.
I had a very positive stay until I noticed, a few days later, that I’d been charged twice: Booking charged me before the stay, then the hotel charged me again just after. When I called the hotel, they said I’d booked through Booking and needed to sort it out with them. I’m in touch with Booking, but they keep asking for the same documents I’ve already sent twice. It’s extremely frustrating and disappointing. I won’t book this hotel again, and I’d rather book directly with a hotel than use Booking.
