Altstadthotel Arch

I only wish I’d had more than two nights there. The room and bathroom were spacious, with strong water pressure and plenty of hot water. The hotel is in an EXCELLENT spot, with a view of the square from the window and everything I wanted to see in this beautiful city within easy walking distance. Nathale at reception deserves a special mention. I saw her at check-in and checkout, and she also answered my questions during the stay. I had a couple of unusual requests, and she was fantastic: friendly, professional, and very helpful.

The location is the main reason I’d recommend this place, along with the top notch staff, who were super friendly. The rooms were okay, though they could be more modern, and I quite liked the breakfast. We parked in the theater garage, then walked about eight minutes or so.

My room was very good, clean, and tidy, and the staff were really helpful. The hotel is right in the heart of the city, though it’s in a busy tourist area. That made getting a taxi awkward. We had to find a pickup spot about half a mile away.

Being able to walk straight out into the AltStadt was the best thing about this place. The room itself was barely maintained, the property could use upgrades, and the management staff were particularly unhelpful. They didn’t give me enough keys to keep the lights on and leave the room. I used my VFW id, but the cleaning staff took it out, replaced it with one of their own keys, and then lost it. Management gave me the run around and stonewalled me. I left and stayed on the other side of Regensburg instead of extending my stay.