Hotel Scheidberg

The receptionist's manner is why I gave this place one star. At checkout she took my key without greeting me or saying anything. When I asked for an invoice, she handed it over and walked away without a word of thanks or goodbye. Her expression and body language felt downright offensive, and she was nowhere near welcoming or professional. The hotel itself is nice, with pleasant rooms and a lovely view, set well away from everything in the forest. You'll need to drive a bit if you want a supermarket. The listing mentioned a minibar, but there wasn't one, though that didn't affect my rating. The shower control was broken and hard to use, so I wasted more water than I meant to before I got the hang of it.

The food was delicious, and the staff were exceptionally friendly and kind. I also loved the nature around the hotel. But without a car, there isn't much to do, and the nearest town is a 10-minute drive away, which makes getting food or water on foot difficult. My room was in a separate building. The bathroom windows couldn't be covered, so I put towels over them for privacy. Strange noises went on all night, and I had to use earplugs. There was no way to contact the hotel from those rooms, so if something broke or I needed water, I had to go to reception. Nobody was there at night either. I hope they sort out these smaller issues.

The breakfast room staff made us feel unwelcome. They shouted across the room that we shouldn't sit in the Wintergarten because it had already been set up for lunch, then kept complaining that we should have realized that. The rest of the staff were nice. The hotel was clean and pleasant, and the rooms have been newly renovated. Breakfast had a good range of bread and toppings. The space in front of the toilet was a little tight for a tall person, but manageable.

As the only vegetarian in our group, my choices were soup and then salad. Nobody else had a starter, so sitting with soup while they waited felt awkward. It would have made more sense to serve it alongside everyone else's main course. The soup itself was bland. The salad was basically leaves with a couple of cucumber pieces, no croutons, coleslaw, nuts, seeds or any protein. Worse, it hadn't been washed properly: I kept biting into gritty lettuce. I eventually gave up and went hungry. I told the waitress, but she did nothing, and the bill wasn't reduced. Really disappointing.