Hotel Villa Santa Clara

Getting around was easy, just a short walk to anywhere, though there's no elevator. The rooms were clean and nice, and breakfast was great. Staff were friendly and relaxed. The laundry service was especially quick: we arrived in the afternoon and had our clothes back by the time we left the breakfast table.

It's a quiet, lovely part of Banos, in a safe neighborhood and within walking distance of both the hot springs and downtown shops. The hotel was very clean and well kept. Staff were helpful, and breakfast in the morning was a huge spread.

They took wonderful care of us, and the customer service was excellent. Breakfast was exceptional, too. Lovely place, nice location, and great amenities.

Herman was especially helpful and hospitable, and the service was friendly throughout. The place was clean, quiet, and comfortable. Breakfast was included, too, which made it a great deal.