Hotel Zaracay
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Allowed
Guest reviews
Recent reviews shared by hotel guests
Elena B.
The maintenance workers were attentive and kind, helped us with everything we needed, even the WiFi, and moved us to another room when we asked. The service from them was five-star. The place looked great, but the overall service could improve. The coffee machine broke three times, and when we asked the front desk to store some luggage, they didn’t do it and kept complaining about how heavy the bags were. One room had no hot water, and another had a toilet leak, though they changed that room as soon as we asked.

Clara W.
The location is very busy, but the rooms are far back on the property, so they’re quiet and peaceful. The gardens and buildings are beautiful, and both staff and management were very kind and friendly. The fresh breakfast buffet had plenty of variety, and lunch was delicious. They can accommodate vegetarians with their dishes. The outdoor pool could be better, it’s slippery and awkwardly built.
Karan M.
I stopped at this well-known, very old hotel for a really good lunch. My steak took a while to cook, but came out almost perfect. It has a long history of good service. Whenever I eat lunch here, we’re the only ones being served.
Dagmar L.
The room was clean and adequate, with hot water and a clean bathroom. The breakfast buffet was very good, but they set it up half an hour late. They were trying hard, though there seemed to be very little management, and the place looked a bit run down.
Martin K.
The rooms were quite big and the staff were friendly, though I was ignored at checkout while the guy was on the phone with some service personnel. Breakfast was just okay. And that’s about it. A pool outside doesn’t make this a four-star hotel. The rest of the place was seriously run down.
Amenities
Everything available at this property
General Services
17 available- Air conditioning
- Elevator/lift
- Smoking areas
- Security guard
- Garden
- Private Check In/Check Out
- Room service
- Trouser press
- Smoke Detector
- Ironing
- Laundry
- Tour assistance
- Billiards
- Hiking
- Picnic area
- Sun Deck
- Cycling
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Meals
2 available- Bar
- Restaurant
Business Services
3 available- Business center
- Fax and copy machine
- Conference Hall
Recreation & Wellness
2 available- Sauna
- First Aid Kit
Pool and beach
3 available- Swimming pool
- Outdoor pool
- Beach facilities
Sports
2 available- Tennis court
- Fitness facilities
Children
1 available- Children's menu
Pets
1 available- Pets allowed
Room Amenities
1 available- Non Smoking Rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
1.2 km 15 min walk
1.7 km 21 min walk
429 m 5 min walk
40 m 1 min walk
Attractions
20- Juventud y la Familia Park429 m 5 min walk
- Bosque Provincial Kasama919 m 11 min walk
- Jelen Tenka Legend1.3 km 16 min walk
- Monument Julio Jaramillo1.8 km 22 min walk
- Parque Zaracay1.9 km 23 min walk
Restaurants
20- Grill Fest40 m 1 min walk
- Marisqueria Juan Camaron47 m 1 min walk
- Sweet Land61 m 1 min walk
- La Crepería Little France78 m 1 min walk
- Sabores Grill Latin Bistro91 m 1 min walk
Transit
17- Círculo de los ContinentesBus1.2 km 15 min walk
- SenyaBus1.7 km 21 min walk
- Parada Transportes AlluriquinBus1.8 km 23 min walk
- Terminal Terrestre Santo Domingo de los TsachilasBus2.2 km 28 min walk
- RiobambaBus2.4 km 30 min walk

Stay rules
Important conditions for your stay