ABaC Hotel

The room was nice and the staff were polite, but the main reason I paid extra for the ABaC Hotel penthouse suite was its advertised private jacuzzi. It turned out to be out of service, basically just a cold tub. Nobody told us before we booked or when we arrived. I asked for a partial refund because that feature was a big part of the booking. They offered a discount on a future stay instead, which didn’t feel like an acceptable fix. The property itself is pleasant, but the lack of clear communication and a proper resolution left me very disappointed. I rarely post negative reviews, but guests should know that advertised amenities might not be available and problems may not be disclosed upfront.

The location and the view are both good, but sleep was a real problem. There were repeated noises through the night, especially metal clanking, and it was hard to get a peaceful rest. For the rates, the water policy also felt unreasonable. We got one small 200 ml bottle each night. When I asked for another, staff said management had made that decision, and each extra bottle cost €6. The hotel has some clear comfort and value issues, so I can only give it three stars despite the good setting.

The kitchen is the heart of this hotel, just as the owners proudly say, and it has more warmth than some of the better-known luxury chains. It’s something you really have to experience. The staff were kind and friendly, the rooms clean and comfortable, and all the little details showed care. The whole place has a relaxing feel. I can’t say enough good things about it.

The hotel itself was spotless, modern, and beautiful, with kind, attentive staff. As a place to stay, it was flawless. I also enjoyed watching the waiters take such pride in their work at the Michelin-starred restaurant. Food is another matter. Unless money is no object and you have nothing else to spend it on, I’d choose any local restaurant for a better, cheaper meal. The room service menu is best avoided unless you have a strong stomach. And do yourself a favor at breakfast and cross the street, it’s better than the hotel’s in every way. :)