Fiona B.
The food was awful and there weren't many choices. With my diet, that was hard, and there were days when I ended up not eating. The vending machines were out of order, and the WiFi only worked if you sat in the corridor. There wasn't even hand soap in the bathroom. Our room was cramped and dirty, with hair on the sheets. It had no duvets or heating, so we used the sheets to cover ourselves and stayed cold overnight. The bathroom was filthy and tight, with blood on the sink and an unclean floor. The shower came loose from the wall, so I couldn't use it. The beds also felt unsafe. They folded in without warning, and the top bunk had no guardrail. The ladders came off too. A really disappointing visit.

