ART & FLATS Pleno Centro Valencia

I was genuinely happy with my stay in the apartment in Denia, so I wanted to leave a review even though people seem to post only when they have complaints. It was clean, everything was in good shape, the location was excellent, and the price felt fair for what you get. It has a pool, tennis court, free parking, and the beach right beside it. There’s also a lovely 40-minute walk along the beach to the centre of Denia. I stayed there a while back and wanted to book again, but couldn’t find the listing. Luckily I’d saved Tony’s number, the guy with the keys, and he kindly sent me the link. The apartment was already booked for my vacation dates, so I couldn’t get it this time. Tony was very friendly and attentive to every detail, and the office was smooth and professional to deal with. I’d really like to come back.

I was there on a business trip and left the hostel on the 3rd of September, but I’m still waiting for an invoice. I contacted Booking customer service, though I’m nearly out of hope that I’ll get it. The place itself was much worse than the pictures on Booking and elsewhere suggest. It was dirty throughout, and the linen and towels smelled bad. The AC had black marks like mold and didn’t blow cold air. The showers felt like a sauna, there were no windows in the whole WC, and there was nowhere to put dry clothes except inside the shower. The photos make it look cosy and nice, which is very misleading.

I spent four nights there, but slept outside on the last one. The room smelled awful, there were bed bugs everywhere, and they wouldn’t move us even when we asked. The bathrooms were so hot it was hard to stay in them. One of the worst stays I’ve had. I’d look for another B&B.

Our double room was really spacious, and the hostel is very central. The market hall is three minutes away, with lots of sights within walking distance. But the bedding wasn’t clean enough for us: we found stains and long hairs in the bed. We were right next to the bathroom, so could hear the toilet flush, taps running, and showers being used.