Casa de Hilario

We booked directly in July and tried to cancel two months before our stay, but the hotel wouldn't accept the cancellation without charging the full 100%. Their written policy, which I received by email after booking and attached, says there's a 50% refund up to one week before arrival. I can't say what the hotel itself is like, but their honesty and ethics are in question if they don't follow their own stated policy. Think carefully before booking.

A good base for seeing different parts of the island. The hotel is a short drive from the airport, and each room has an allocated parking spot. The town is about two minutes away by car, with plenty of restaurants and a pharmacy nearby. We stayed three nights in a spacious room. It was a lovely, quiet place, and the included breakfast was simple but had the essentials. I'd stay again, thank you.

I slept badly one night because a nearby restaurant had a party with very loud music until 3 in the morning. It was quiet on the other days, but a good night's rest matters most to me, so that's why I gave three stars. The bed didn't help: its mattress felt like metal honeycomb with only a thin layer of fabric, as if it needed another small mattress or a box spring. Otherwise, it's a nice little hotel. The staff and owner were friendly, breakfast had a good selection, the small pool was nice, the room was cleaned daily, and the shower got properly hot.

The room had a pleasant view, and the place sits in a beautiful spot on the outskirts of Yaiza. I liked the unusual mix of Canarian architecture and funky art, and the nightly rate made it excellent value. Arriving at noon was a horror, though. The house seemed deserted in an isolated area, with nobody answering the bell or phone. No one had told me that check-in was handled at its sister hotel, La Casona de Yaiza, at the other end of town. That's an inconvenient, unfriendly way to start a stay. Once contacted, the staff were friendly and responsive to the problems I had.