hotelF1 Marseille Provence (rénové)

The staff were welcoming and great to deal with, and the experience was much better than I expected. The room was simple but adequate for the price. Mine had a single bed and a sink, with the WC and bathroom shared in the hotel's common area.

The rooms are comfortable and the customer service is great. There's free parking too. I'd highly recommend staying here if you have a car.

After a long day at work, this was the last thing I needed. I waited 15 minutes at the gate because the staff couldn't hear the bell, then complained about it. When I tried to call the police, the man said he would break my phone. The woman said they wouldn't let us sleep there, even though we'd reserved and paid, and told me, “It's my hotel and I do what I want.” Their aggressive attitude made no sense to me. REALLY ACCOR HOTELS? ARE YOU SERIOUS?

Arriving by car is convenient because the location is good for that. But most rooms look out toward the railway and, on one side, a major highway. There's no air conditioning anywhere in the hotel, so you'd have to leave the window open and hear the distant traffic. The reviews about smoke are true as well.