chemin vert

They said I’d been selected to rent an apartment, so I spent time on it and turned down other apartments. Then they stopped responding and told me someone else had rented it. I know how hard it is to find an apartment in Paris, but they should at least be decent, honest, and respectful of your time.

They were friendly and professional throughout, and their English was perfect. We’d happily work with them again. Easily the best.

The way this agency handled things was deeply disappointing. We had viewings arranged for the following week, yet as we were leaving the apartment they kept insisting on doing one right then. Afterward they asked us to put the bed back where it had been. I had to send a photo from the viewing day to prove it was already in its original position. That level of disorganization was worrying, especially given how badly timed their visit was. Getting the deposit back dragged on too. They didn’t answer my email from October 31st, then on November 5th, a month and two days after the move-out inspection, they sent an expensive cleaning charge and deducted it from the deposit. That effectively added another month to the legal cleaning period. They only asked a cleaning company for a quote a month later, and nobody had told me in advance that they would do that. It felt petty and sad, especially when people may already have to cover costs between two deposits and two apartments. I strongly advise avoiding them. If something goes wrong, you’ll get no support.

For my first property purchase, Mr. Rigault was there to guide me through the whole process and was professional and easy to reach. The agency made it a very positive, stress-free experience. I’d recommend them to anyone buying a property.