Mercure Strasbourg Palais des Congres
About this property
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "Mercure Strasbourg Palais des Congres" is located in Strasbourg. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Strasbourg Convention Centre, Egyptian House and L'Orangerie Garden.
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, French +1
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Estimated reference price
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- hairdryer
- mini-bar
- private-bathroom
- tea
- telephone
- tv
1 / 2 Standard Single room
- 1 guest
- single bed
- Private bathroom
- air-conditioning
- bath
- hairdryer
- mini-bar
- private-bathroom
- tea
- telephone
- tv
1 / 2 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bath
- hairdryer
- mini-bar
- private-bathroom
- tea
- telephone
- tv
1 / 2 Standard Triple room
- 3 guests
- Private bathroom
- air-conditioning
- bath
- hairdryer
- mini-bar
- private-bathroom
- tea
- telephone
- tv
Guest reviews
Recent reviews shared by hotel guests
We liked the decorated lobby and the view from our window, and the tram stop nearby made it easy to get to the center. There's also hotel parking, convenient if you're arriving by car. But the room felt cold and in need of renovation. The air conditioner was poor, the tap drained a bit badly, and there was no heating in the shower room. The layout was awkward too: five lamps had to be switched on one by one, with no central switch, or maybe it wasn't working. The outlet was low on the floor and far from the bed, and the towels were far from both the bathtub and sink. We didn't like the room and thought the price was too high. We visited at Christmas.
The room was spacious and the bed comfortable, and I enjoyed having the small fitness studio overlooking the pool and the sauna to myself. The hotel is okay, but it feels old, and a lot of things look like they should have been replaced some time ago. The pool and changing rooms also seem dated, though not many Strasbourg hotels have those facilities. Breakfast moved to a different space each day. The selection didn't impress me, but it was decent. I liked that they encourage towel reuse, but found plastic cups in the bathroom inconsistent with that. The restaurant was a bigger disappointment: my burger on the first night was the worst I've ever had, and my colleagues weren't happy with their meals either. I'd probably skip eating there.
The pool was warm and the staff friendly, and the tram is conveniently close. The Christmas market rate was cheaper, but next time I'd pay more for a nicer hotel. The room was really old, with a worn carpet, hard beds, and overly soft pillows. We could hear every door closing around us, so it was hard to sleep or relax. The larger bathroom had seen better days too. Breakfast was expensive, not good, and too small for the number of guests. The coffee was disgusting.
The staff were polite and helpful, and that's the only good thing I can say about the stay. The rooms need renovating. Breakfast had very few fresh vegetables, and I didn't see any fish. The menu needs changes because it was too fatty. Still, I wish you luck in the future! I like your brand, especially in Poland.
A quiet hotel in a very good area, with spacious rooms, a good double bed, and a big-screen TV. The outside parking is free and fairly large. The tram is only a two-minute walk away, and takes 10-15 minutes to reach the center. It's also not far from the European parlament. Breakfast was fine, pretty standard.
Amenities
Everything available at this property
General Services
18 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Telephone
- Diet menu (on request)
- Family/Kid Friendly
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Internet
Parking
1 available- Free Parking on Premises
Meals
7 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Kettle
Business Services
4 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- Sauna
Pool and beach
1 available- Swimming pool
Children
1 available- Babysitting and childcare
Pets
1 available- Pets allowed (under 5 kg) (surcharge)
Room Amenities
6 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Bathtub
Languages
4 available- German
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
81 m 1 min walk
215 m 3 min walk
1.3 km 16 min walk
224 m 3 min walk
Attractions
20- Parc de l'Orangerie1.3 km 16 min walk
- Jardin Botanique de l'université de Strasbourg1.5 km 19 min walk
- Grande-Île de Strasbourg1.6 km 21 min walk
- Place Kléber1.7 km 21 min walk
- Statue du Général Kléber1.7 km 21 min walk
Restaurants
20- Carvi224 m 3 min walk
- HBrasserie Strasbourg227 m 3 min walk
- Restaurant Dans le Noir239 m 3 min walk
- Fast and Food285 m 4 min walk
- Le Männele310 m 4 min walk
Transit
20- Aéroport International Strasbourg-EntzheimAirport11.4 km
- Palais de la Musique et des CongrèsBus81 m 1 min walk
- Lycée KleberBus175 m 2 min walk
- Hôtel HiltonBus197 m 2 min walk
- Lycée KléberTram215 m 3 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 170
- Year built
- 1975
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- E
