Garfield Guest House

I booked at the full price under their free cancellation policy, then had to cancel eight months ahead of the date. They promised a refund, but I still haven’t received it. They answered my first message, then stopped replying after several days. They told me it would take five working days, so I waited, but it’s now been two weeks. My calls go to voicemail. This feels very dishonest. Don’t book here. I hope people see this. I won’t withdraw my comment until they pay me back.

The room was so tight that there was only space to walk around the bed, and you could hear everything outside, so it’s not a good choice for light sleepers. The bed itself was comfortable, the bathroom did its job, and breakfast was good. The staff were nice too. When we arrived, a woman made us a good coffee, brought out maps, explained the buses and answered our questions. It’s about a 30-minute walk from Edinburgh old town, with the 23 bus also serving the area. Newhaven is around 15 minutes away on foot, with some lovely pubs and places to eat.

The owner was so considerate about allergies and provided dairy-free milk for coffee as well as a vegan breakfast. We had a fantastic stay, the rooms were lovely, and I’d absolutely recommend it. There are stairs up to the room, so wheelchair users should check before booking. That’s the only thing to bear in mind.

Breakfast was left outside our door in the morning, and from the room we had a great view of the sportsfields and Edinburgh. The rooms were sweet and cozy, and there were enough parking spaces right by the door. The busy road outside the guest house was the one downside, though there’s nothing the hosts can do about it.