Hotels in London, GB
The Biltmore Mayfair
Smoke-freeFamily friendly
About this property
Dreaming about a first-class hotel? Welcome to hotel "The Biltmore Mayfair" is located in London. This hotel is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Farm Street Church, Brown Hart Rooftop Gardens and Bond Street.
Location
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.
If you travel by car, you can park in a parking zone. Guests who love doing sports will be able to enjoy a fitness center and a gym. For business meetings, there is a conference hall. Want to have an excursion? Consult the tour assistance desk of the hotel.
For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, a safe-deposit box and a concierge. The staff of the hotel speaks English, Spanish, Italian, German and French.
At the hotel
Here’s what you’ll find in the room to have a rest after a long day: a TV. Please note that the listed services may not be available in all the rooms.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Extra bed
- GBP 80 per guest/night
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +3
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room with Grosvenor Square view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- iron
- pillows
- private-bathroom
- safe
- slippers
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1 / 6 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- barbecue
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- iron
- pillows
- private-bathroom
- safe
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1 / 6 Grand Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- iron
- pillows
- private-bathroom
- safe
- slippers
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1 / 5 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.8/10
Very Good Featured review
Ahmad H.
4/10
I've usually had excellent stays here, which is why I tend to choose this beautiful hotel whenever I'm in London. The service is good and the location is perfect. This visit, though, ended with a very strange problem I've never run into in a hotel anywhere I've travelled. I ordered room service for £68. When the employee brought it up, they asked if I wanted to pay by card, then asked whether I had cash instead. I said I did, paid in cash, and also left a tip. At checkout, I found the amount was still charged to my account. Reception said the cash payment hadn't been recorded and that the charge would come out of my deposit. I was rushing to catch my flight, otherwise I wouldn't have let them charge me twice. I hope management looks into this. They should be able to identify the room service employee and find invoice number 146. The employee's handling of it and reception's response both felt very unprofessional. I'd advise guests to be cautious about paying cash.
Amna M.
2/10
I booked and paid for a clean room, that's the bare minimum. Instead, the sheets were covered in hair when we checked in, and even after staff changed them, there was hair all over the new ones. I opened a towel and found a hair there too. After arriving exhausted from a flight, having to chase the hotel to do its job made the whole stay miserable. The room information on booking.com didn't match what we were given. The hotel's response was that booking.com isn't their website, but who supplied that information, and who's responsible for the missing details? The service was poor as well. They didn't seem genuine or helpful and acted like they wanted to get rid of us. I didn't want to spend time arguing about everything that's lacking. We book five-star hotels to rest, not to deal with this. The cleanliness was shocking. The Baltimore hotel? No, “the hairy hotel” is more accurate.
sara K.
10/10
The place had a relaxing feel, and I enjoyed my time there. Check-in was quick and easy, the rooms were comfortable and well kept, and staff were friendly and helpful. Whenever I needed something, service was fast. I'd happily recommend it to anyone looking for a good place to stay.
salem M.
2/10
My first stay at The Biltmore Mayfair left me with a very poor impression. I expected a five-star experience, but the room stayed extremely hot for several days because the air conditioning problem wasn't fixed, despite several complaints. There was also a leak, and someone had simply left a towel to soak up the water instead of sorting it out. I've attached a photo. When I raised it in person at the front desk, even the staff member seemed surprised it was still unresolved. That's not acceptable for a hotel with this reputation. Luxury accommodation should maintain its rooms properly, follow up, and look after guests' comfort. I hope management takes this seriously and improves both maintenance and guest service.
Rosario F.
10/10
A serene view over Grosvenor Square from our suite made the stay feel like a quiet retreat. At The Biltmore Mayfair, service was attentive without being intrusive, and the rooms were beautifully designed. Even the lobby is stunning, with a luxurious feel in every detail. A perfect choice for someone who appreciates refined, peaceful luxury. 10/10.
Amenities
Everything available at this property
60 Facilities
General Services
33 available- ATM
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Locker
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Diet menu (on request)
- Cafe
- Airport transportation
- Transfer services
- Tour assistance
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Internet
Parking
2 available- Parking
- Parking nearby
Meals
7 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Kettle
Business Services
2 available- Business center
- Fax and copy machine
Room Amenities
5 available- Non Smoking Rooms
- Family room
- TV
- Hairdryer
- Toiletries
Languages
6 available- Spanish
- German
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Dorchester Hotel
324 m 4 min walk
Closest Metro Bond Street
387 m 5 min walk
Top attraction nearbyHyde Park
971 m 12 min walk
Dining nearby 20 Restaurants
26 m 1 min walk
Attractions
20- Hyde Park971 m 12 min walk
- Buckingham Palace1.2 km 15 min walk
- St James's Park1.5 km 18 min walk
- The National Gallery1.6 km 20 min walk
- Trafalgar Square1.6 km 20 min walk
Restaurants
20- The Betterment26 m 1 min walk
- Grill 8826 m 1 min walk
- Sea food and Fish Restaurant88 m 1 min walk
- 34 Mayfair90 m 1 min walk
- Bar des Pres90 m 1 min walk
Transit
20- London City AirportAirport14.2 km
- London Heathrow AirportAirport21.7 km
- Dorchester HotelBus324 m 4 min walk
- Berkeley SquareBus374 m 5 min walk
- SelfridgesBus379 m 5 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 18:00Front desk timing
Check-out11:00Departure timing
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
