Ocean Stays by Smart Welcomes
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:30
- Pets
- Not allowed
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- desk
- fridge
- hairdryer
- heating
- iron
- kitchen
- private-bathroom
- shower
- tea
- toiletries
- towels
- tv
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1 / 6 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- fridge
- hairdryer
- heating
- kitchen
- private-bathroom
- shower
- tea
- toiletries
- towels
- tv
- wi-fi
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1 / 3 Standard Single room
- 1 guest
- Private bathroom
- fridge
- hairdryer
- heating
- kitchen
- private-bathroom
- shower
- tea
- toiletries
- towels
- tv
- wi-fi
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Classic Studio
- Private bathroom
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- shower
- towels
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Robert C.
I paid £144 for two nights and came away feeling cheated by both the owners and Booking.com. There’s no one on site, and to me this felt like a faceless, corporate-owned Airbnb being called a hotel. Hospitality is what I expect from a hotel, and I didn’t get it here. A message with the room assignment arrived through booking.con only 15 minutes before check-in. I worked that out after another couple turned up, having waited half an hour and made several useless calls to automated services. Getting inside felt like an escape-room challenge. My room was below ground and smelled musty, maybe damp. One door opened into an underground cellar also used as a ventilation room; another was locked and off limits. The door that was open led outside, which could bother anyone concerned about security. The single bed had been advertised incorrectly as a twin. It was two wooden blocks with a barely sprung mattress that squeaked every time I turned. The room looked clean, though I wouldn’t suggest inspecting it closely. There was a full-size fridge making full-size fridge noises, so I switched it off since I didn’t need it. The shower was clean, had decent pressure, and was a pleasure after the most uncomfortable night’s sleep I’ve had since a deflated airbed. They said scratch cards could bring parking down to £10, but none were available. There was no reception desk or anyone there, so parking cost the full £16.70 for 24 hours. If you don’t mind being around nobody, have a strong back, can put up with some damp, and have money to spare, it might suit you.

Megan R.
The room was great for what it cost, I felt like I got more than I paid for. Check-in and getting into the room were both simple, and the city centre is close by. Had a lovely stay and would come back.
Niklas K.
Go elsewhere. I was left waiting outside for an hour because they were having trouble with the codes, and the staff didn’t seem to care.
Greta V.
Wrong room, no door code, and nobody seemed to care. Go somewhere else.
Katarzyna W.
The owners were responsive, and the location is good, but there’s no staff on site and nowhere to leave luggage. That’s a real downside if you’re travelling to Plymouth sustainably. At a glance, the rooms look clean. There’s actually dust all over, though, so allergies, asthma or other sensitivities could make it hard to breathe. Opening the windows only helps a little because people smoke outside. It’s a basic hotel.
Amenities
Everything available at this property
General Services
2 available- Smoke Free Property
- No elevators
Internet
1 available- Free Wi Fi
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
190 m 2 min walk
65.9 km
241 m 3 min walk
116 m 1 min walk
Attractions
20- West Hoe Park241 m 3 min walk
- The Hoe309 m 4 min walk
- Plymouth Naval Memorial310 m 4 min walk
- Smeaton's Tower412 m 5 min walk
- Mayflower Steps Memorial891 m 11 min walk
Restaurants
20- Everest Spice116 m 1 min walk
- Sunny Side Up141 m 2 min walk
- Bowline Restaurant179 m 2 min walk
- Aegea Restaurant239 m 3 min walk
- Rhubarb & mustard249 m 3 min walk
Transit
20- Exeter AirportAirport65.9 km
- St Andrews SchoolBus190 m 2 min walk
- Windsor VillasBus211 m 3 min walk
- New Continental HotelBus263 m 3 min walk
- Durley HouseBus264 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required