Soho

I had a terrible stay and wouldn’t recommend this hotel. The room was old and dirty, with old beds and barely acceptable furniture and bathroom. The shower was falling apart, I couldn’t shut its door, and there was no WC in the room. The lock felt cheap, like someone could push the door open. The elevator could be heard throughout the building all day and night, sounding like a huge engine or construction work. The area felt noisy, dirty, and dangerous to me, with suspicious strangers around and what I saw as drug dealers and drug users outside. The WiFi cut out every few minutes, so I had to log in again with a username and password. After my first night, I asked for another clean room for that evening. I returned the key before noon and said I’d be back in the afternoon, but when I came back they put me in the same dirty room. I was also told I could get just one towel every three days, even though I’d booked for one night. When I asked for the room to be cleaned or for a refund, they refused both. I called the police, but they didn’t help, so I stayed until morning and left. The morning staff member said not to worry, that I’d have a clean room when I came back that night. Later, the afternoon staff member acted like a gangster and told me to go to court after I said I’d report the poor service to Athens council. The cleaning service was poor, and I found the staff and management very bad.