Marina B.
We chose this apartment because the listing said it was pet friendly, but on arrival the owners refused to host us, saying our dog was “too big.” There was no size limit mentioned in the listing. They asked for another €70 for the dog, which we wouldn’t pay. We agreed they would cancel and arrange a refund through Booking.com. Later they said it was “our mistake,” refused to refund us, and even asked Booking to stop us from leaving a review. They ignored our calls and messages throughout. We feel cheated and scammed. This was dishonest and unacceptable, and instead of a dog-friendly stay we faced what felt like blackmail. Absolutely not recommended.
