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Smoke-free

About this property

A great place to have a rest after an exciting day! Hotel "Grand Mutiara Hotel" is located in Berastagi. This hotel is located in walking distance from the city center. Location You can stop by the restaurant. Wi-Fi is available on the premises. Ask for more information when checking-in. If you travel by car, there’s a parking zone. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. The tour assistance desk of the hotel will help you book an excursion. At the guests’ disposal, there’s also a laundry, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English. At the hotel The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Swimming pool
Restaurant
ParkingNearby
24h reception

Good to know

Check-in
From 14:00
Check-out
Until 12:00
Luggage storage
Available
Languages
English
Smoking
Smoke-free
Room types
4

Room Information

Rooms

Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • private-bathroom
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Superior Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Deluxe Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • private-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
2168 reviews

Kean T.

2/10

I can't understand Grand Mutiara's high rating, unless it was from the 1970s. The room was in bad shape, with wallpaper coming loose, no hairdryer, and everything very old and needing replacement or upgrades. We were lucky to stay just one night before heading to Medan. I won't return.

Fautra G.

10/10

The mountain and greenery views are always a highlight, and the pool is amazing. I first stayed at Grand Mutiara Berastagi as a kid, and I'm glad the quality is still great. The rooms are spacious, with large, comfortable bathrooms. It's a perfect place to relax, and still one of my go-to spots whenever I visit Berastagi.

Rolf G.

8/10

One nice extra is being able to see the alpacas for free in the garden behind the hotel. It's also not far from Berastagi's biggest market. The room had a vintage, classic feel, and breakfast offered plenty of choices, though no dessert.

Paula B.

6/10

The breakfast menu listed American, continental, or Asian, but we only got Asian food, with a cup of coffee and a piece of chocolate cake. At dinner, the beef hotplate was very tough. They offered something else, but their system apparently wouldn't let them take the cost off our bill. It must have been a 5* hotel once, but sadly it's well past its prime. The room was large and the bed comfortable, though it needs refurbishment. The carpet needs stretching to remove the creases.

Amenities

Everything available at this property

24 Facilities

General Services

12 available
  • Shopping on site
  • 24 Hour Reception
  • Smoking areas
  • Currency exchange
  • Smoke Free Property
  • Garden
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Luggage storage
  • Car rental
  • Tour assistance

Internet

1 available
  • Wi Fi In The Hotel

Parking

2 available
  • Parking
  • Parking nearby

Meals

2 available
  • Restaurant
  • Bottled water

Pool and beach

3 available
  • Swimming pool
  • Outdoor pool
  • Children swimming pool

Room Amenities

3 available
  • Cable TV
  • Bathtub
  • Shower

Languages

1 available
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

44 places nearby
Closest Bus Sibayak

1.8 km 23 min walk

Closest Airport Bandar Udara Internasional Kualanamu

61.7 km

Top attraction nearbyMikie Funland

456 m 6 min walk

Dining nearby 20 Restaurants

151 m 2 min walk

Attractions

20
  • Mikie Funland456 m 6 min walk
  • Bukit Kubu Berastagi1.2 km 15 min walk
  • PUNCAK TANGKE TABU1.2 km 16 min walk
  • Mejuah Juah Park Berastagi1.7 km 21 min walk
  • Monument Historique Berastagi1.7 km 21 min walk

Restaurants

20
  • Sinarta Family Garden Cafe151 m 2 min walk
  • Resto Puncak Berastagi204 m 3 min walk
  • Sinarta Cafe & Resto Berastagi230 m 3 min walk
  • Rumah Makan Oryza308 m 4 min walk
  • Frisbee More Than Fried Chicken326 m 4 min walk

Transit

4
  • Bandar Udara Internasional KualanamuAirport61.7 km
  • SibayakBus1.8 km 23 min walk
  • Bus StationBus2.0 km 24 min walk
  • Minibus to KabajanheBus11.0 km
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 18:00Front desk timing
Check-out12:00Departure timing