Grand Mutiara Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Superior Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Paul M.
There’s no bar, so nowhere to get a drink in the afternoon or evening 🍷. The people are lovely and seem to be doing their best, but this is a massive grand hotel that feels like a reminder of better days, which makes it less appealing. I imagine it’s hard to maintain when it isn’t being used much, a vicious circle.
Kean T.
I can't understand Grand Mutiara's high rating, unless it was from the 1970s. The room was in bad shape, with wallpaper coming loose, no hairdryer, and everything very old and needing replacement or upgrades. We were lucky to stay just one night before heading to Medan. I won't return.
Fautra G.
The mountain and greenery views are always a highlight, and the pool is amazing. I first stayed at Grand Mutiara Berastagi as a kid, and I'm glad the quality is still great. The rooms are spacious, with large, comfortable bathrooms. It's a perfect place to relax, and still one of my go-to spots whenever I visit Berastagi.
Rolf G.
One nice extra is being able to see the alpacas for free in the garden behind the hotel. It's also not far from Berastagi's biggest market. The room had a vintage, classic feel, and breakfast offered plenty of choices, though no dessert.
Paula B.
The breakfast menu listed American, continental, or Asian, but we only got Asian food, with a cup of coffee and a piece of chocolate cake. At dinner, the beef hotplate was very tough. They offered something else, but their system apparently wouldn't let them take the cost off our bill. It must have been a 5* hotel once, but sadly it's well past its prime. The room was large and the bed comfortable, though it needs refurbishment. The carpet needs stretching to remove the creases.
Amenities
Everything available at this property
General Services
12 available- Shopping on site
- 24 Hour Reception
- Smoking areas
- Currency exchange
- Smoke Free Property
- Garden
- Laundry
- Safe Deposit Box
- Concierge services
- Luggage storage
- Car rental
- Tour assistance
Internet
1 available- Wi Fi In The Hotel
Parking
2 available- Parking
- Parking nearby
Meals
2 available- Restaurant
- Bottled water
Pool and beach
3 available- Swimming pool
- Outdoor pool
- Children swimming pool
Room Amenities
3 available- Cable TV
- Bathtub
- Shower
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
1.8 km 23 min walk
61.7 km
456 m 6 min walk
151 m 2 min walk
Attractions
20- Mikie Funland456 m 6 min walk
- Bukit Kubu Berastagi1.2 km 15 min walk
- PUNCAK TANGKE TABU1.2 km 16 min walk
- Mejuah Juah Park Berastagi1.7 km 21 min walk
- Monument Historique Berastagi1.7 km 21 min walk
Restaurants
20- Sinarta Family Garden Cafe151 m 2 min walk
- Resto Puncak Berastagi204 m 3 min walk
- Sinarta Cafe & Resto Berastagi230 m 3 min walk
- Rumah Makan Oryza308 m 4 min walk
- Frisbee More Than Fried Chicken326 m 4 min walk
Transit
4- Bandar Udara Internasional KualanamuAirport61.7 km
- SibayakBus1.8 km 23 min walk
- Bus StationBus2.0 km 24 min walk
- Minibus to KabajanheBus11.0 km

Stay rules
Important conditions for your stay