Marina Suite Apartment Bali by OYO Rooms

Name: Marina Suite Apartment Bali by OYO Rooms
Address: Jalan Tukad Balian; 191, Denpasar, Denpasar, Bali, ID
Rating: 7.2

Jalan Tukad Balian; 191, DenpasarView on Map

Smoke-free

About this property

The best kind of vacation is when you come somewhere new and it feels like home: apartment "Marina Suite Apartment Bali by OYO Rooms" is located in Denpasar. This apartment is located in 6 km from the city center. You can take a walk and explore the neighbourhood area of the apartment. Places nearby: Sanur Beach, Cemara Beach and Karang Beach. Location Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone for free. At the apartment

Popular facilities

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Free WiFi

24h reception

Good to know

Check-in: From 14:00
Check-out: Until 12:00
Parking: Free
Pets: Not allowed
Languages: Multi-language staff
Smoking: Smoke-free
Room types: 2

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

7.2/10

Good

50 reviews

Featured review

Arief P.

February 2022

2/10

I stayed in May 2021, and I’m writing this now so other people don’t have to go through the same thing. Unless the place has had a full renovation and changed its staff, I wouldn’t recommend staying here. It was a terrible experience. The first room was filthy. There was hair and footprints on the floor, a blood stain on the bed, water leaking from the tap, a smoke smell, and mold on the wall. We asked to switch rooms, but the next one was just as dirty and poorly maintained. When we asked if there was a better room, the receptionist said her shift was over and went home. We waited 10 minutes for another staff member. When they arrived, we had to explain everything again because the previous shift hadn’t told them anything. They offered a room that cost twice as much as an upgrade, without charging us extra. We felt a bit relieved when we saw it because it was much better than the first two, but it hadn’t been cleaned either. It seemed unused for a long time, and the sheets needed changing, the AC needed fixing, and the room needed more cleaning. They said that would take at least two hours. In the end we canceled the booking, but the receptionist couldn’t help with a refund. We left disappointed and booked another hotel near Sanur. I don’t really mind not getting the money back, because the stay wouldn’t have been worth it anyway.

Ahmad P.

June 2021

8/10

Okay.

Iwan S.

November 2022

2/10

I booked through Agoda and paid 350,000 Rupiah, but they moved me to a room at the back on the third floor, saying the place was full. The room hadn’t been cleaned, especially the bathroom, and it was still dirty. There was no soap, toothpaste, or toothbrush, the AC was hot and had no remote, and there was no TV. I’m not satisfied with the service. Please fix these things for the comfort of your customers. That’s all.

Maya P.

March 2023

2/10

Marina suites is a small, old, family-run hotel that seems to do everything manually. I found the way they treated me cruel. On 13/01/2023, I was robbed of my two phones, ID card, driver’s license, and ATM card. Around 22.30 WITA, I walked to Marina suites hoping to stay one night and go to the police station the next day. I had very little money, and I’d stayed there before on 25/11/2022, when I had a room with large glass windows and a terrace. The price had gone up by IDR 50,000 since then, so I begged the receptionist to call the owner and let me pay the 2022 price in this emergency. At 11 pm, the receptionist told me the 2023 price would stay the same. I asked if I could wait in the lobby until morning, then walk on to the police station. At first, I was allowed to stay, but at midnight they kicked me out of Marina Suites. They wouldn’t even let me use the toilet in the middle of the night in Renon. Imagine a middle-aged woman alone, made to leave a hotel lobby at midnight without even being allowed to use the toilet. I had to keep walking, afraid of dogs, to find somewhere to stay, with no phone or device to look for nearby hotels in Renon. My phones and ATM cards had been stolen that evening, January 13, 2023. I won’t stay at Marina Suites again. The family running this small hotel did not show me any kindness.

Siswantoro S.

March 2020

2/10

We stayed at OYO 1684 Marina Suite Apartment Bali from December 27-30, 2019, with about 10 rooms, and left very disappointed. The place was dirty and shabby, and I wouldn’t recommend it. The yard was filthy with chicken droppings, and three bantams were roaming around. Inside, the water was dirty, the bathtub was broken, and there were no mats or mineral water welcome drinks. There was no running water because, they said, the jet pump was broken, so we couldn’t flush. The AC in our room was broken, too. Service was very poor. There was no receptionist, and the owner and staff didn’t respond to our complaints. Parking was cramped, access was limited, and the gate was locked at night, making it hard to get in and out. Even though our child had a fever over 39 degrees Celsius, staff made us pay the price difference for a room with working AC. That felt very inhumane. We were extremely disappointed and put off staying here.