Family House Hotel Kuta
About this property
A great place to have a rest after an exciting day! Hotel "Family House Hotel Kuta" is located in Kuta. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Kuta Beach, Gili Beach and Sunset Beach.
Popular facilities
Good to know
- Check-in
- From 12:00
- Check-out
- Until 10:00
- Parking
- Free
- Luggage storage
- Available
- Languages
- English
- Children
- Family friendly
Rooms
Reference price
1 / 6 Deluxe Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
- tv
1 / 4 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
- tv
1 / 6 Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
1 / 1 Deluxe room
- Private bathroom
- air-conditioning
- private-bathroom
- tv
Guest reviews
Recent reviews shared by hotel guests
The two bright spots were the location and a friendly white cat that always greeted us. Honestly, that cat could teach the staff about hospitality. One staff member was rude and threatened to make us leave, which made an already bad stay worse. We came last weekend because most places in central Kuta Lombok were fully booked, and this was one of the few options. We’d booked three nights, then cut it to two once we found somewhere else, without asking for a refund. The property needs major renovation, including a change in staff attitude. Our bed was old and dirty, the AC didn’t work properly, and there was a lot of noise. The remote didn’t work, so we had to switch the power off at the circuit board. The room door was broken, Wi-Fi unreliable, and we got just one roll of toilet paper for the whole stay. The water smelled foul, and we had to run it for a few minutes before showering. The pool was dirty too. We’ll never return. Read the reviews and think very carefully before booking.
I spent about an hour waiting outside because there was nobody at reception or anywhere else. Eventually an English couple came out, and I asked them for help. They gave me a WhatsApp number to contact someone. There was no hot water, no towels, and the place wasn’t clean. I wouldn’t stay again.
The room was spacious and had air conditioning and hot water, and its location was convenient. I booked at the last minute after only finding accommodation in Kuta. For the price, though, several details were disappointing. The glass door still left the room visible from outside even after I tried to cover it with a bamboo mat. The shower head was set too high, as if nobody had considered Asian guests’ height, and the charging outlets were awkwardly placed. The furnishings and amenities also felt old.
It’s close to Kuta Beach, which makes the location fairly strategic, but the surroundings aren’t pleasant. At night there are many women booking open-air hotels. For a three-star hotel, the price isn’t cheap, and the facilities are poorly maintained.
A rip-off. Our room was delayed by two days, and they paid us less money than agreed while ignoring our messages. The place was super disgusting.
Amenities
Everything available at this property
General Services
25 available- Air conditioning
- Currency exchange
- Security guard
- Express Check In/Check Out
- Garden
- Terrace
- Room service
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Hiking
- Fishing
- Diving
- Snorkelling
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Parking
1 available- Free parking
Meals
2 available- Bar
- Restaurant
Recreation & Wellness
3 available- Doctor
- Massage
- First Aid Kit
Pool and beach
1 available- Outdoor pool
Children
1 available- Babysitting and childcare
Room Amenities
3 available- Family room
- TV
- Bathtub
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
2.6 km 32 min walk
19.5 km
811 m 10 min walk
84 m 1 min walk
Attractions
20- Kuta Mandalika811 m 10 min walk
- Masjid Nurul Bilad Mandalika Kuta909 m 11 min walk
- Kuta Lombok Beach980 m 12 min walk
- Pantai Seger Kuta Lombok3.0 km
- Bukit seger sirkuit mandalika3.0 km
Restaurants
20- Milk Espresso84 m 1 min walk
- The Hut Restaurant Kuta95 m 1 min walk
- Shaka Lombok97 m 1 min walk
- OOLAA Asian Kitchen and Bar97 m 1 min walk
- So Smash Burger102 m 1 min walk
Transit
10- Gate 3Bus2.6 km 32 min walk
- Terminal SengkolBus9.3 km
- Damri bus stationBus14.1 km
- DERMAGA EKASFerry19.5 km
- Terminal RentengBus21.9 km
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 14
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- C, F
