Hotels in TANGERANG, ID
Mercure Serpong Alam Sutera
Smoke-free
About this property
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "Mercure Serpong Alam Sutera" is located in South Tangerang. This hotel is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Central Park Mall, Kidzania and Jakarta World Trade Center.
Location
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room and a spa center. Sports fans are going to love a fitness center and a gym. You won’t be bored as at the hotel you will find a barbeque area.
Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For business meetings, there is a business center and event facilities. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.
At the hotel
Guests will find the following in the room: a shower, a TV, a mini-bar and slippers. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- IDR 450000 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 5 Privilege Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
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1 / 4 Privilege Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
What's the price for your stay?
Add your dates to see current rates.
1 / 3 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- dining-area
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
What's the price for your stay?
Add your dates to see current rates.
1 / 2 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
What's the price for your stay?
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9.2/10
Excellent Featured review
Kevin T.
10/10
The staff's attentive, welcoming service was what stood out most during our stay at Mercure Serpong Alam Sutera. We also liked the clean, cozy, comfortable rooms and the range of tasty food. It's a good choice for families, with facilities and activities for parents and children. The weekend kids' programs kept the little ones busy and happy. We had a refreshing, memorable staycation and would gladly return. Highly recommend it for a fun, relaxing family break.
Sari W.
10/10
Mint & Pepper made iftar feel special. The Indonesian dishes we tried were delicious, especially the garang asam and sate Padang. We had a lovely time with friends and family, and the friendly, helpful staff made it even nicer. Highly recommended, and thank you, Mercure, for the hospitality.
Rina G.
10/10
Being on the top floor in a corner room meant I heard less noise, which I appreciated. I was also upgraded to a privilege room, a nice gesture for a loyal guest. The mall, restaurants, and cafes are close by, and the warm welcome, room, and service made the stay more enjoyable. Everything from check-in through check-out was clear and straightforward, with no fuss, as I've come to expect at Accor hotels.
vikram R.
10/10
The team made us feel welcome and comfortable throughout our stay. Everyone was kind, caring, and ready to help with a warm smile. Our room was clean and kept in good condition each day. Thanks to the whole team for looking after us so well. I'd recommend this hotel for a pleasant, memorable stay.
Andika P.
6/10
The room and bed were clean, the AC worked well, and the gym and swimming pool were good. A few things need attention: the food's quality and appearance, the restaurant floor cleanliness, and the egg station chef's skills. Sound also comes through the door and walls from outside the room. Staff hospitality and smiles could improve too, apart from the front office and reception team.
Amenities
Everything available at this property
112 Facilities
General Services
69 available- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Telephone
- Cafe
- Airport transportation
- Area shuttle
- Car rental
- Barbecue grill(s)
- Hiking
- Barbeque
- Sun Deck
- Total number of rooms
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Garage
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Local and international calls
- Car hire
- Airport Shuttle
- Laundry service
- Medical service
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Grill/BBQ
- Bikes available
- Café
- Non Smoking Area
- Smoking area
- Secretarial service
- Printer
- Photocopier
- Audio Visual Equipment Rental
- Game room
- Solarium
Accessibility
3 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
3 available- Parking
- Car park
- Secure parking
Meals
13 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Bottled water
- Kettle
- Electric kettle
- Poolside snack bar
- Air conditioning in Restaurant
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
1 available- Massage
Pool and beach
3 available- Swimming pool
- Outdoor freshwater pool
- Children’s swimming area
Sports
2 available- Free bicycle rental
- Gym
Children
1 available- Children playground
Room Amenities
9 available- Non Smoking Rooms
- Fridge
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Slippers
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Mercure
60 m 1 min walk
Closest Airport Bandar Udara Internasional Soekarno-Hatta
13.4 km
Top attraction nearbyScientia Square Park
4.3 km
Dining nearby 20 Restaurants
80 m 1 min walk
Attractions
20- Scientia Square Park4.3 km
- Taman Kota 1 BSD5.6 km
- Ocean Park BSD City Serpong5.7 km
- Taman Bambu (Bamboo Park)6.0 km
- Boen Tek Bio7.6 km
Restaurants
20- Jun Njan Restaurant80 m 1 min walk
- Zenbu House of Mozaru81 m 1 min walk
- Lawton Coffee82 m 1 min walk
- Dj's Kampung Aer85 m 1 min walk
- Dapur Solo86 m 1 min walk
Transit
20- Bandar Udara Internasional Soekarno-HattaAirport13.4 km
- MercureBus60 m 1 min walk
- Flavor Bliss (S61)Bus126 m 2 min walk
- Sutra Utama (S61)Bus211 m 3 min walk
- ASTC (S61)Bus224 m 3 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 16:00Front desk timing
Check-out12:00Departure timing
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply