Hotels in SURABAYA, ID
Best Western De Papilio
Smoke-free
About this property
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Best Western De Papilio" is located in Surabaya. This hotel is located in 10 km from the city center.
Location
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.
Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna and a doctor. Sports fans are going to love a fitness center and a gym. Tourists who can’t live without swimming will appreciate a pool, an indoor pool and an outdoor pool.
For business meetings, there is a business center. Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English.
At the hotel
In the room, there is slippers. Please note that the listed services may not be available in all the rooms.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- IDR 411765 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
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1 / 6 Deluxe Twin room with city view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
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1 / 1 Executive Single room
- 1 guest
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
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1 / 6 Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9.2/10
Excellent Featured review
Daniel F.
10/10
What stood out most was the genuine local Javanese feel, even with the comforts of an international chain. The front desk team, especially Rayhan, were so friendly and welcoming that I felt right at home. The Best Western in Surabaya also has a fantastic location, and my room was beautiful and clean. Breakfast had a great variety. I had a wonderful stay, highly recommend it, and will definitely return.
Lani F.
10/10
On my first trip to Surabaya, I had a great time at this hotel. The room was really nice and comfortable, and the staff were kind and friendly. It's on a main road, with an easy trip to the inner city, so getting around was simple. Definitely a good accommodation option for a stay in Surabaya, the city of malls. 😊🚗🛍️✨
Rendra S.
10/10
I had a relaxing stay in a cozy, peaceful place with complete facilities and a strategic location. The welcome and service exceeded my expectations, and it was a refined experience with a great setting to unwind. Much love for BW Papilio 💖😊🥰!
Paula M.
10/10
Best Western impressed me. It's one of the cleanest hotels I've stayed in so far, with friendly service and very good value for the price.
Fahri H.
8/10
It's quite alright, but the room facilities could use some work. A lot of the TV channels weren't connected, and breakfast needs more side dish options, like pastries and cake.
Amenities
Everything available at this property
97 Facilities
General Services
55 available- ATM
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Cafe
- Airport transportation
- Area shuttle
- Car rental
- Transfer services
- Tour assistance
- Sun Deck
- Temperature control for staff
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- City centre
- Airport
- Check In Hour
- Check Out Hour
- Late Check Out
- Local and international calls
- Airport Shuttle
- Laundry service
- Medical service
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Café
- Photocopier
- GSTC Criteria
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
8 available- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Kitchen
- Breakfast buffet
Business Services
6 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Business centre
Recreation & Wellness
4 available- Doctor
- Massage
- Sauna
- First Aid Kit
Pool and beach
8 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Children swimming pool
- Indoor freshwater pool
- Outdoor freshwater pool
- Children’s swimming area
Sports
4 available- Fitness facilities
- Gym
- Golf course
- Fitness
Children
2 available- Babysitting and childcare
- Babysitting service
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Slippers
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Taman Pelangi
264 m 3 min walk
Closest Airport Bandar Udara Internasional Juanda
8.3 km
Top attraction nearbySurabaya Zoo
4.0 km
Dining nearby 20 Restaurants
8 m 1 min walk
Attractions
20- Surabaya Zoo4.0 km
- Suro and Boyo Statue4.0 km
- Bungkul Park4.6 km
- Taman Flora Bratang Surabaya5.3 km
- Unesa Lake7.0 km
Restaurants
20- Oke Cafe & Karaoke8 m 1 min walk
- CAFE Golf Coffee61 m 1 min walk
- Restoran Kecil Padang66 m 1 min walk
- Warkop Pinggir Rel Sepur, Jemur Andayani73 m 1 min walk
- Soto Ayam Lamongan Pak Idoh88 m 1 min walk
Transit
20- Bandar Udara Internasional JuandaAirport8.3 km
- Taman PelangiBus264 m 3 min walk
- Jemur NgawinanBus350 m 4 min walk
- Jemursari 1BBus524 m 7 min walk
- Jemursari 1ABus542 m 7 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 00:00Front desk timing
Check-out12:00Departure timing
Fees and optional services
Children's meals
Ages 0-0 - Breakfast - Extra charge may apply
Extra beds
Extra bed (1 available) - Extra charge may apply