Hotels in Surabaya, ID
Kencana Residence Surabaya
Smoke-free
About this property
A very nice place to stay for a reasonable price - hotel "Kencana Residence Surabaya" is located in Surabaya. This hotel is located in 6 km from the city center.
Location
Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a parking zone. The staff of the hotel speaks English.
At the hotel
The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower and a TV. Please note that the listed services may not be available in all the rooms.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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1 / 6 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 1 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 1 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9/10
Excellent Featured review
Maya K.
8/10
The bed, AC, TV, and everything else in the room worked perfectly. There were towels, a bath mat, and amenities too. My single room was reasonably clean, though some spots were still dusty and there was dust and a stain in the bathroom. I couldn’t tell whether the hot water was unavailable or just not working at the time. It’s a good place for the affordable price. If you’re coming back late, you may need another way in because several gates will already be closed. The door itself isn’t locked, but you have to push it a bit harder, so it can look locked from outside. There may be nobody at reception.
Siti R.
8/10
Most things were pretty good, but the water suddenly stopped for about 30 minutes while I was showering. Maybe other guests were showering at the same time and that caused the water in my room to cut off. I was alone and panicked. I hope they fix it quickly, or maybe guests should avoid showering at the same time.
Rina K.
10/10
The service was great, and they’ll clean the room if you ask. It’s a comfortable place to stay in Surabaya and good value for a longer stay. Just don’t count on a window in a single room, most of them aren’t in a corner, so they have none.
Dewi L.
8/10
I stayed in an affordable single room. It was quiet and fairly clean, and the staff were friendly. The place is in the city center, so it worked well for a short trip or a rest. There’s some maintenance needed, though. The ceiling had mold, possibly from poor air circulation or the lack of a window. Still, it was okay overall.
Agus W.
2/10
Worst hotel stay I’ve had. There were lots of rats, the air conditioning didn’t work, and reception was unfriendly. It was also far from the nearest street vendors and mini market.
Amenities
Everything available at this property
24 Facilities
General Services
12 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Security guard
- Fire Extinguisher
- Luggage storage
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Additional Measures Against COVID 19
Internet
1 available- Free Wi Fi
Parking
2 available- Parking
- Parking nearby
Meals
3 available- Common kitchen
- Kitchen
- Bottled water
Recreation & Wellness
1 available- First Aid Kit
Room Amenities
4 available- Flat Screen TV
- Shower
- Wardrobe/Closet
- Toiletries
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Mayjen Sungkono
481 m 6 min walk
Closest Airport Bandar Udara Internasional Juanda
12.0 km
Top attraction nearbySurabaya Zoo
1.9 km 24 min walk
Dining nearby 20 Restaurants
140 m 2 min walk
Attractions
20- Surabaya Zoo1.9 km 24 min walk
- Suro and Boyo Statue2.2 km 27 min walk
- Bungkul Park2.4 km 29 min walk
- Monumen Bambu Runcing4.2 km
- Apsari Park4.4 km
Restaurants
20- Warung Kst140 m 2 min walk
- Mie Jogja232 m 3 min walk
- Warung Kopi 69236 m 3 min walk
- Kopi Mantan252 m 3 min walk
- Kedai Pojok255 m 3 min walk
Transit
20- Bandar Udara Internasional JuandaAirport12.0 km
- Mayjen SungkonoBus481 m 6 min walk
- Mayjen Sungkono 1Bus499 m 6 min walk
- Gedung JuangBus503 m 6 min walk
- Mayjen Sungkono 2Bus524 m 7 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 15:00Front desk timing
Check-out12:00Departure timing