Heena P.
The staff were loud in the corridors and disturbed guests who were trying to rest. Their rude, disrespectful manner and lack of professionalism made things even worse, and they didn’t properly respond or offer a solution when I complained multiple times about the AC. The room was advertised as comfortable and air-conditioned, but the AC barely worked, making the stay frustrating. The room itself was in terrible shape and poorly maintained. The bedsheets, washroom, and general cleanliness fell below even basic standards, and the hygiene was unacceptable. It felt dirty and unsafe. From the moment we walked into Treebo Terezza Suite, the experience was disappointing and unprofessional. This was absolutely the worst hotel stay I’ve had, and I’d give it zero stars if I could.

