Arun K.
The staff are good and the locality is prime, but the room needs attention from management. It wasn't clean, the balcony door lock in Room No. 104 doesn't work, and there's no bed lamp. Cleanliness and hygiene need improvement.
Recent reviews shared by hotel guests
The staff are good and the locality is prime, but the room needs attention from management. It wasn't clean, the balcony door lock in Room No. 104 doesn't work, and there's no bed lamp. Cleanliness and hygiene need improvement.
The location is convenient for getting around Bangalore, and the nearby area is calm. Check-in was smooth, and the property looks neat from outside. My room had decent space and was reasonably clean, though some fittings and amenities looked old and could use better upkeep. Service was a little slow, with basic requests taking longer than expected. Breakfast choices were limited, and both the quality and variety could be better. My short visit to Treebo Elmas Boutique was average. It's budget-friendly and works for a quick stay, but more attention to detail could make it a better experience.
The maintenance was very poor, and there was a disgusting smell. The staff were good, though. I'm not sure who gave this place a 4-star review.
The staff were very rude and unprofessional, and the hotel didn't seem worth the money given its poor cleanliness and maintenance. The photos on Google are outdated and don't show its current state. The ratings, especially the 5-star ones, seem manipulated or hyped and are misleading. Check the lowest ratings instead to get a sense of the hotel's real condition.
Breakfast on the terrace was a letdown. The area was unacceptably dirty, and the coffee and breakfast items were cold. Cleanliness in the dining space was poor. My room wasn't cleaned when I arrived. Toiletries were missing, the telephone didn't work, and the hot-water kettle I requested for making coffee or tea didn't work either. A strong cigarette smell lingered throughout the room, even after I tried air freshener. Given these problems, I strongly advise against staying here.
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