Madhuri S.
I booked rooms for five people for three nights and four days, but they didn't provide an extra mattress, even though the staff had said the 2X bed was big enough for three people in one room. There was no cleaning service or sheet change during our stay, and the power kept cutting out. The complimentary food was poor, and the staff were unprofessional. At checkout, I had already paid an extra 535/- online, but the owner insisted on cash, saying OYO Rooms hadn't sent them the money. This was the worst service from OYO. I recommend removing Golden Villa from OYO because the owners make using OYO a nightmare.
