Sugam Hotel Pvt Ltd

I travel for business often and am a frequent guest here. The price range works for me, and I find the service reasonable for what it costs. I’d recommend it to people who are mindful of their budget.

I only ended up here because of an emergency and couldn’t find another room, and I’m still trying to process how awful it was. I asked the owner for a clean room and bathroom, but that request went nowhere. The bed was unhygienic, with sheets that looked as if they hadn’t been changed in weeks, and the room was full of mosquitoes. Outside the window were syringes, alcohol bottles, and rubbish, as though it hadn’t been cleaned in years. The bathroom was worse: the buckets were caked with dirt, and the brown, stiff towels looked like they hadn’t been changed in years. It seemed like the hotel hadn’t been maintained in ages. We didn’t sleep at all because of the mosquitoes. If you value your health and sanity, stay away.

The bathroom was so filthy I couldn’t step inside, and the sheets were torn and full of holes. The rooms smelled, the lights didn’t work, and I felt I could catch a disease just by being there. It was absolutely disgusting and felt like a complete health hazard, not a hotel. By far the worst place I’ve seen or stayed in. Save yourself the trouble and stay somewhere else. Don’t book under any circumstances.

I was travelling with my peers, and they lost out on a booking for 5 rooms. I tried to arrange a room at this Hotel in advance, expecting check-in to be straightforward, but reception asked me to get back in touch one day before the travel date. I would have expected the hotel to call me back and complete the booking. They didn’t do anything, and the whole experience was frustrating.