OYO 1197 Hotel Annex

During the two nights, mobile network reception was very poor. The hotel changed my room from 609 to 604 on the evening of the 29th because there was no wifi range. On the morning of the 30th, I noticed an insect in 604; it was cleaned up after 20 minutes of back-and-forth with reception. Staff kept asking me whenever they saw me when I would check out. At about 10.50pm on the night of the 30th, a hotel server knocked many times to collect the food bill, though he hadn’t asked for payment during the earlier food delivery or plate collection. On the morning of the 31st, the receptionist asked Security to follow me about the food bills from the last two nights. I wouldn’t recommend this hotel to anyone.

Everything else about the hotel was good, but I booked through goibibo with complimentary breakfast for two days and was charged for it instead. That suggests a communication gap between ibibo and the hotel. Also, there was no kettle in the room.

The room was affordable and I had a nice stay, though the service needs improvement and so do the menu prices. Tea costs 100₹ before taxes.

I had a really good experience here, with very polite and helpful staff. The food was a little too expensive, though.