OYO Townhouse 019 Anand Vihar

The staff were friendly, and the room was a decent size, clean and well ventilated, with working AC. The bathroom was clean and in good condition, but toiletries were missing. It’s a good place to rest for a day or two. There aren’t many shops nearby since the hotel is outside the city, just a few grocery stores.

The staff were super arrogant, and they couldn’t even provide tea service. I had a doctor friend staying there as a guest and hoped the place might improve its image, but it was useless. Even if you’re looking for a cheap option, don’t stay here. You’d be more at peace on the roadside, since at least there you wouldn’t expect any service. I don’t know how OYo certified it, since I thought Oyo generally had some basic standards.

The bathroom was untidy, the floors weren’t clean, and management came across as arrogant. A staff member brought tea, then called to ask whether I’d paid. When I asked for a plate, I was told it would cost 50 rupees. While I was sitting at reception, I overheard management telling workers that if someone didn’t want to stay or appreciate the place, they should find somewhere else. The owner also wouldn’t let anyone park, even when space was available, saying it was for his cars. One of the worst managed hotels I’ve stayed in. Stay away.

Nothing about this stay matched the photos online, whether on a booking site or Google. The room was very small, the beds were filthy, and the pillow was so dirty I didn’t want to use it. There were no toiletries, complimentary water bottles, or sanitization. For such a high price, it was the worst stay I’ve seen. I had to stay because of my situation, but I’d avoid this hotel. I’ve attached photos of the bedsheet, walls, floor, and room.