DS Clarks Inn Gurgaon

The location worked really well, with street food close by, and I felt good about the cleanliness, hygiene, and safety. Housekeeping was good too. Breakfast was just okay, and I didn't try lunch or dinner. The rooms are manageable, though not excellent. Prahlad was especially helpful and polite with all my questions. His support and behavior convinced me to extend my stay from 4 to 6 days. I'd recommend staying here.

The rooms themselves were good, but I was disappointed with the rest of the stay. The air quality was poor, and after we returned from outside, the bedsheets hadn't been changed and the towels were dirty. There was no exhaust fan in the washroom, which left me feeling suffocated. I've stayed at Clarks Inn hotels many times, and this is the first time the experience has been spoiled for me. 👎

Housekeeping staff were friendly, courteous, and thorough, working quietly with little disruption and greeting me warmly. The calm feel of the place was another highlight. Warm lighting and muted colors made the rooms and common areas feel relaxing, and the reading nook and lounge armchair were nice spots to unwind. Everything in the guest rooms looked new and carefully kept, from the crisp linens and pillows on the queen bed to the spotless carpet or tile floors. The handles, switches, and bathroom fixtures had all been cleaned well. The minibar and desk were tidy and practical, too. The bathroom was just as clean, with bright white tiles, shiny chrome fittings, neatly folded towels, and a shower with excellent water pressure. The shampoo, conditioner, and soap were set out on a clean tray. The reception area also made a good first impression, with polished surfaces, soft lighting, and a peaceful layout. Cleanliness and attention to guest well-being were evident throughout.

As a certified shauryalunpaglu enthusiast, I can confirm there are rats at the reception, water overflowing from the taps, and no food being served on time.