The Bliss Hotel Hubli

The rooftop restaurant at The Bliss Hotel has a great view, and the food there was very good. Breakfast is available in the morning, and there’s plenty of parking for guests arriving by car. Our room was clean, comfortable, and well kept, making for a relaxing stay. A good choice if you want comfort, good food, and a view.

We visited in February 2026 and had a good stay. Check-in and check-out were smooth and quick. The rooms are spacious, and both the room and bathroom were clean. This is a nice business hotel, with a fourth-floor restaurant overlooking the city. The lunch and dinner menu has plenty of choices, and when we asked for very mild spice, the chef got it right. Service was prompt and courteous, and the waitstaff suggested good dishes and helped make the meal enjoyable. Breakfast is buffet style and vegetarian, though eggs can be ordered. I’d definitely recommend it.

We held a two-day seminar for about 50 people at the hotel on 23 and 24 May, using the banquet hall and rooms. I found the experience deeply disappointing and unprofessional. The food was manageable, though the high tea snacks, especially the pakoras, fell short. We also asked for the room to be cleaned on time because it was needed for our spiritual seminar schedule involving Guruji, but housekeeping was delayed. The bigger problem was how Mr. Zabil handled the event. From the first day through the end, coordination and basic hospitality were poor. Notepads and pencils, table upkeep, replacement water bottles, and timely coordination all required repeated reminders. His answer was often that we should have informed them, even though these are basic responsibilities. On day two, the pads and pencils still weren’t ready before participants arrived, and were handed out only after we asked again. Tea had been discussed in advance, but Mr. Zabil later said he had no information. At 8 a.m. on the second day, we reported a bad smell in the hall and asked for room freshener before the session. Despite several reminders, they acted only around 10 a.m. After we complained about the service, Mr. Zabil called to advise us not to post reviews and indirectly threatened to post reviews against our company. We aren’t afraid of that. If we’ve made a genuine mistake, we’re willing to admit it, and the hotel should be willing to accept honest customer feedback instead of intimidating guests. We run seminars every month in Bangalore and haven’t faced these problems there. This was our first event in Hubli, and the handling by Mr. Zabil and the lack of professionalism made it highly unsatisfactory. I hope management takes the feedback seriously and improves hospitality, event coordination, and customer service.

We rented the banquet hall and rooms for a two-day seminar, and the service was extremely disappointing. Basic requests were ignored or handled only after repeated reminders. The first day, notepads and pens or pencils were put out after we asked; on the second day nothing was on the tables, and even after telling Mr.zabeel we waited almost an hour for them. There was a bad smell in the hall, which we reported at 8:00 AM and asked them to address with room freshener. Nothing happened until around 10:00 AM. Tea was on the planned schedule, but when we asked at 11:00 AM, staff said, “You did not ask for tea.” Requests seemed to get “we don’t know” or no response. Empty water bottles stayed on the tables unless we pointed them out every time. It’s frustrating to pay for banquet service and still have to keep asking for basic arrangements. The staff were rude and, in my view, acted unethically. Management can check the CCTV footage to see how many arguments happened because of the negligence and conduct. Reception was poor as well. Mr. Zabeel in particular was very rude and unprofessional with customers. Hospitality needs patience, responsibility, and customer handling, and I didn’t see those here. Room service was unhygienic, and most requests were ignored. This was one of the worst hospitality experiences we’ve had. I’d urge others to think carefully before booking for a seminar, event, or stay. I hope management takes this seriously and improves staff behavior, professionalism, and service.