Kiran M.
The AC worked well, water was available, and the 10-inch mattress was fairly comfortable. As a last-minute place to stay, it covered the basics, though expectations should be low. Cliff Floatel seems to be a renovated residential house, with two floors and 10 rooms, five on each floor. It has potential from its structure and location, but poor maintenance and loose management are holding it back. Payyambalam Beach is about 1 km away, so despite the seashore claim, it's not really a walk with family. When we checked in around 11 AM, one person was managing the property alongside two cleaning staff. There was no proper front desk or dedicated hotel staff, and things felt stretched and informal. We had booked for three, but no extra bed was available. They suggested one person sleep on the floor with blankets, which wasn't acceptable when I was travelling with my father-in-law and 6-year-old child. It was peak season and there was nowhere else available, so we bought a futon ourselves. There was no hot water. The person managing the place kindly let us use his induction stove to heat water for my child, which we appreciated. The property seems to have seen better days. It might work if you need a no-frills stay and can manage with very little service; better upkeep and clearer management would make a real difference.
