Hotel Kanha Palace By OYO

As someone who regularly books OYO and usually finds they keep a consistent standard, this place was a completely different experience. The bedsheets hadn’t been washed, cupboard knobs were missing, and there were broken tiles. There were also holes in the room that could be used to place hidden cameras. The tap water was dirty, and there was a big gap under the door. This wasn’t the OYO I know.

They didn’t even give us a towel when we arrived, and the service was awful. For 1000, the room was about as bad as you can imagine. Everything was dirty, from the locks to the bathroom. I’d never go back, and I’d tell people to stay away.

Easy to reach on the main road, with nice staff and tasty food available. The only issue was that the bathroom water stayed hot all the time because of the high temperature outside. Still an awesome place to check in.

As an OYO Wizard member, I wish I could give the service and OYO 22253 kanha palace zero. I booked two rooms for today, but at check-in the receptionist refused to give us any room at the OYO price. When I asked why OYO was offering that rate if the hotel couldn’t honor it, they told me to contact OYO, pay extra for both rooms, or cooperate and take just one room. I asked why I should pay for two rooms and get one adjustable room, but they still refused to give us any rooms. Other OYO customers who booked yesterday and today also had problems at check-in and check-out. I saw the receptionist charge another customer above the OYO price for their stay. The customer objected loudly, then asked for a bill, and was told the hotel doesn’t provide bills for amounts below 800-900. Is this a joke? If this keeps happening, the hotel and its owner will get blamed for the receptionist’s behavior. I think the owner may not know what the staff are doing. I expect more complaints about this.