Suresh P.
I was there for my cousin's wedding and stayed a couple of days in a Deluxe room. The service was pathetic: cleaning, water bottles, and other basic amenities weren't handled proactively. Many AC units were malfunctioning and the remotes didn't work, and there seemed to be no smoking restrictions. Mr. Srinivas, who manages the hotel and sits at reception, was arrogant, unprofessional, and uncooperative. His disrespectful manner and lack of basic customer service made it feel as if guests were at his mercy, even for simple requests. It's disheartening that the hotel seems to use its temple proximity to overcharge customers and deliver so little.
