Malad Residency By FabExpress

The rooms and attached bathrooms are decent, and public transport is easy to reach. The hotel is opposite Malad railway station, so the location is good. Non-veg food options are hard to find, and it's not wheelchair friendly. Guests on the fifth floor have to climb a flight of stairs from the fourth, and the Wi-Fi keeps going off up there. Staff could use a bit more customer service training.

There was no in-hotel restaurant or kitchen, though this wasn't mentioned anywhere. We had to order meals from outside, and there was no way to reheat them. Breakfast choices were limited, and we weren't told by reception that extra servings of the same items would cost more. The rooms weren't up to the mark, and the reception staff were rude. It was a very bad experience, and I would never recommend staying here.

Getting into the hotel is unpleasant, and in the evening the entrance is unhygienic and crowded with the local vegetable mandi. You may get a better price by booking the same property on OYO under the name “Malad residency.” Fab hotel charges a huge amount, so people should avoid the FAB Hote App.

The neighborhood was disappointing, even though the hotel is close to Malad station. Inside, the staff were welcoming and the rooms were clean and warm. It was worth the money.