Emarald Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Parking
- Free
- Pets
- Allowed
- Luggage storage
- Available
- Children
- Family friendly
Guest reviews
Recent reviews shared by hotel guests
kiran R.
The bedding was dusty, with bedsheets and pillows that didn't seem to have been washed or changed properly. It made the room feel unhygienic. The water heater was another constant problem. It wasn't instant, kept malfunctioning, and staff never properly fixed it after we complained. In a cold place like Ooty, hot water is a basic need. Staff handling room service couldn't diagnose or repair even simple plumbing and electrical issues, and repeated complaints brought no lasting solution. It felt like they weren't trained. Management seemed careless about maintenance and guest comfort. For what we expected from the location, the service was far below standard. I wouldn't recommend it, especially to families or anyone who expects basic comfort and cleanliness.

DIVYA K.
The staff got rude and aggressive when we asked for basic service, and we felt unsafe and threatened. The food was unhygienic and not worth eating. I wouldn't recommend this hotel.
Pradeep R.
I stayed for a day and ate there four times. The food honestly wasn't up to the mark, and the service was the worst I've ever experienced. The heater didn't work properly either. It wasn't worth staying here, especially for a family.
Manjunath R.
The service was really bad, and the place didn't feel hygienic. Food quality and water facilities were poor too. Please don't go.
Hasi M.
We had a nice stay with the family at Emarald Hotel Ootty. It's set up like apartments, each well furnished with three bedrooms, a hall, and two attached bathrooms. The bathrooms looked newly renovated, and hot water was available all the time. The staff were helpful, and there's a restaurant serving mainly South Indian dishes. Thanks.
Amenities
Everything available at this property
General Services
15 available- 24 Hour Reception
- Smoking areas
- Currency exchange
- Security guard
- Express Check In/Check Out
- Terrace
- Private Check In/Check Out
- Room service
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Airport transportation
- Transfer services
- Tour assistance
Internet
2 available- Wi Fi
- Internet access
Parking
1 available- Free parking
Meals
2 available- Common kitchen
- Restaurant
Pets
1 available- Pets allowed
Room Amenities
2 available- Family room
- TV
What's nearby
Explore attractions, restaurants and transport around the hotel
1.6 km 20 min walk
2.2 km 28 min walk
885 m 11 min walk
919 m 11 min walk
Attractions
20- Karnataka Siri Horticulture Garden885 m 11 min walk
- Virgin Earth1.0 km 13 min walk
- Tamilnadu Tourism Boat House, Ooty1.4 km 17 min walk
- C.S.I St. Stephen's Church3.2 km
- Government Rose Garden3.6 km
Restaurants
20- Hotel Mayura Sudarshan919 m 11 min walk
- The Lake Hotel1.1 km 13 min walk
- Malabar Restaurant & Cafe1.4 km 17 min walk
- Coftinent1.6 km 20 min walk
- Hotel Chamundeswari1.6 km 20 min walk
Transit
20- Coimbatore International AirportAirport57.6 km
- fingerpostBus1.6 km 20 min walk
- kandalBus1.6 km 20 min walk
- OotyBus2.2 km 27 min walk
- jssBus2.2 km 28 min walk

Stay rules
Important conditions for your stay