Rashmi S.
The hospitality was awful. After booking, I found out I had dengue and shared my medical certificates and reports. They still wouldn’t offer a credit note or let me reschedule. While I was trying to find a hospital bed during a health crisis, I had to deal with such poor customer service. They were exceptionally hard-hearted and inconsiderate. I’ll never use this company again. I strongly recommend choosing hospitality-oriented companies instead of Lohono.

