Rakesh V.
The only clear bright spot was that staff helped carry our luggage when we checked out at 5am. Otherwise, the service was third-class, and the room wasn't cleaned before we arrived. The pictures show it, the bin was full and there was a used shop in the bathroom. There were three of us, but the hotel had left old supplies instead of providing three soaps and three shampoos. The steps to the room were hard to manage, and the food was just okay. These underground rooms felt hot in Shimla. They told us to leave the windows open but warned us about monkeys 🤣. There was one fan, which at least let us sleep. A good bed and furniture don't justify a three-star rating, good service does. I wouldn't recommend this hotel, a homestay would provide better service.
