ITC Grand Goa Resort and Spa (x Park Hyatt Goa Resort and Spa)
About this property
Everything you might need to have a good rest, all in one place! Resort "ITC Grand Goa Resort and Spa (x Park Hyatt Goa Resort and Spa)" is located in South Goa. This resort is located in 17 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Arossim Beach, Majorda Beach and Cansaulim Beach.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Reception
- 24/7
- Languages
- Multi-language staff
Estimated reference price
Guest reviews
Recent reviews shared by hotel guests
The food was the biggest letdown for us. We ate buffet breakfast and dinner, and also had lunch at the pavilion restaurant, but we didn't find anything good or authentic. The restaurant service was poor too. At breakfast on my daughter's birthday, we arrived at 10am with her dressed for the occasion, while my parents were already inside. The woman assigning tables wouldn't let us in or even wish her a happy birthday. She spoke as though seating us were a favor, and acted like she was the guest paying for the stay. Later, Saniya was away on the birthday, and the other guest services staff didn't handle the room decorations well. We asked in the morning, had to request several times for them to start by 2pm, and the delay left my daughter cranky and no longer in the mood to celebrate. I felt the birthday could have gone much better if we'd stayed elsewhere. There were good parts to our stay at ITC. The rooms are beautifully designed and have great views, and the large property is well located with a very clean beach. We had some trouble with room cleaning at first, but Utkarsh later gave us the best housekeeping service we've had. He stayed on top of things and made sure my 12-month-old and I were comfortable. They even provided pillows customized with our names. Saniya from guest services had also planned the birthday well beforehand, taking family photos for the decorations, placing cards in the room, arranging a room upgrade, and making check-in smooth. Sujata at reception was helpful as well.
Room service was a little slow, probably because the property is so large, and I'd suggest reducing the wait for some services. That aside, we had a great stay for our daughter's birthday. The resort is beautiful, with lovely grounds and a beach that feels untouched and is accessible 24*7. The pool and beach access were highlights. Breakfast was great, though a bit more variety would be welcome, and the rooms were spacious and comfortable. The staff were very warm and helpful, and the Holi party was excellent.
The meal at the Pavilion all-day restaurant was awesome, and the service was great. Mr Tresden served us with a smile and made us feel like part of the ITC family. The resort's lovely beachfront landscape and extremely courteous, helpful staff made for a very nice stay. Thanks to everyone at ITC Grand. I'd gladly visit again if I get the chance. God bless you all.
The breakfast was especially impressive, and there was plenty of choice across the restaurants. Special mentions to fayuna muriel. The staff were courteous, attentive, and ready to help, making the hospitality stand out. I had an amazing stay at ITC Grand Goa. The property is beautiful, with lush greenery and direct access to serene Arossim Beach. My room was spacious, thoughtfully designed, very comfortable, and had great views and premium amenities.
The spa at Kaya Kalp was the one weak spot. Its wooden or cane beds weren't very comfortable, and the staff didn't seem especially well trained. The rest of the team were attentive and helpful, though, and breakfast had a generous range of options. We stayed just one night and had a very pleasant time. Our spacious room had a large private balcony, rich finishes, a coffee maker, and a bathroom with a sunken tub and outdoor shower. The water pressure was excellent, making a warm shower especially enjoyable. The courteous reception staff personally walked us to the room and explained its features and amenities. The Portuguese-inspired architecture, with its piazzas and charming bridges, gives the property character. We enjoyed the peaceful, pristine Arrosim Beach at sunset, with direct access from the hotel. We also had a buffet dinner at the beachside Royal Afghan restaurant. The food and flavours were excellent, from the starters and mains to dessert. Special mention for the tasty pav bhaji and bajara phirni. We had a wonderful stay and would highly recommend the property.
Amenities
Everything available at this property
General Services
19 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Currency exchange
- Security guard
- Newspapers
- Express Check In/Check Out
- Garden
- Private Check In/Check Out
- Outdoor furniture
- Room service
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Tour assistance
- Barbecue grill(s)
- Water fun
Internet
1 available- Free Wi Fi
Parking
2 available- Parking
- Parking nearby
Meals
2 available- Bar
- Restaurant
Business Services
2 available- Business center
- Conference Hall
Recreation & Wellness
3 available- Massage
- Steam room
- Sauna
Pool and beach
6 available- Swimming pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Next to the beach
Room Amenities
1 available- Toiletries
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
1.9 km 24 min walk
5.6 km
3.4 km
70 m 1 min walk
Attractions
20- Velsao Beach3.4 km
- Three Kings Chapel3.6 km
- Abyss5.9 km
- Shri Mahalasa Narayani Devalaya6.1 km
- Naval Aviation Museum8.3 km
Restaurants
20- Ottimo - Cucina Italiana70 m 1 min walk
- Kebabs and Kurries76 m 1 min walk
- Bonita Goa79 m 1 min walk
- Zeebop79 m 1 min walk
- Masak Bar & Restaurant79 m 1 min walk
Transit
20- Goa International AirportAirport9.2 km
- Manohar International AirportAirport45.8 km
- CansaulimTrain1.9 km 24 min walk
- Majorda JunctionTrain2.9 km 36 min walk
- VernaTrain3.2 km
Stay rules
Important conditions for your stay
Hotel information
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- C, D, M
