Ananya M.
The listing says there's room service and a kitchen, but all they serve is tea and coffee. Everything else has to be ordered in. When we arrived at midnight, staff handed us the keys but didn't help with our luggage. Someone came later to explain the hot water and left, and we had to call him back because there was no hand wash in the washroom. The washroom door had no lock, so we had to tell family members whenever we were going in. The TV didn't work, so we asked to change rooms the next day. It took several reminders and hours before we got another room. Its TV seemed to work, but only a few Telugu channels came through. The washroom jet in that room also failed. After repeated complaints, it was repaired just as we were about to check out.
