Karen C.
It's been 10 years since I first stayed here, and I always said I'd come back to this authentic European hotel if I had the chance to return to Florence. It's clean, reasonably priced, and well placed for seeing the sights. You can walk everywhere, and breakfast is included, with a variety of food. Yes, there's no lift, but a little exercise won't hurt. It's clearly stated, so stop complaining. This is a family-run hotel. I remember a friendly, smiling older gentleman at reception when we arrived. My cousin stayed during Easter week and said it was great. I'll be staying here again in March. People writing bad reviews seem to think they're entitled Americans. This is why Europeans don't like Americans.

