Hetal P.
The location is great, with major attractions, restaurants and cafes only minutes away. But I was very disappointed by the service. Air conditioning was one of the key features I looked for when booking at the end of May, and it didn’t work. I told reception, but they couldn’t fix it. The room was so hot that I couldn’t sleep all night, and my days were miserable. Management didn’t respond by fixing it promptly or moving me to another room.
