21 House of Stories Città Studi

The room was really nice and clean, and I was very pleased with the hotel. Staff were kind and paid great attention to detail, and breakfast was very good. It can be hard to find a good balance between quality and price, especially in a big city, but this place managed it well. I’d definitely come back and hope to do so in the future. Grazie mille!

I wouldn’t recommend this place for coworking. I went to 21 House of Stories Città Studi to use the coworking space and deliberately booked the Daily Pass instead of the Student Pass because I needed a proper place to work. Even with a reservation, I was told I couldn’t stay because I was a student, not an “employee”. They cancelled my booking and asked me to leave. The whole thing was confusing and poorly handled. If students aren’t allowed, that should be made clear before taking a reservation. Turning me away on the spot because of a label made no sense and felt disrespectful. It completely ruined the experience.

I came to the Citta Studi spot to study and work, but the music was so loud it felt like being in a nightclub. I left with a headache. The free coffee sounds great, but it often tastes strange, sometimes burnt and sometimes like warm water. If they can't serve decent coffee, I'd rather they didn't offer it. The coffee at Navigli is much better, though the music there is also a problem.

I was there for a few nights on a work trip because the Olympics meant my usual hotel wasn't available. The double room felt small, and the bed was harder than I like.