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Smoke-freeFamily friendly

About this property

A great place to have a rest after an exciting day! Hotel "Gens Luxury Suites" is located in Rome. This hotel is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Piazza Navona, Passetto di Borgo and Pantheon. Location Free Wi-Fi is available on the territory. Ask for more information when checking in. To book an excursion, consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, Italian and French. At the hotel Guests will find the following in the room: a shower, a TV and a mini-bar. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Free WiFi
Beach access
Air conditioning
Breakfast available
Family friendly

Good to know

Check-in
From 21:00
Check-out
Until 11:00
Pets
Not allowed
Luggage storage
Available
Languages
Spanish, English, Italian +1
Smoking
Smoke-free
Children
Family friendly
Room types
4

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
17 reviews

Camille D.

10/10

Marzia owns Campo Marzio too, where I’ve stayed, and the people here really care. Sara at the front desk is lovely and gave us great advice on places to go, along with maps. The room had huge vaulted ceilings and a hot shower with good pressure, which I don’t often find in this city. Gens Luxury Suites is right by Piazza Navonna and a taxi stand, which came in handy. It’s in an old building with a tiny elevator, and the place feels like more than a B&B but not quite a hotel. If you’re after a doorman and 24-hour room service, this isn’t it. For a lovely little boutique stay in a fantastic spot, I loved it.

Leonardo V.

10/10

Sara and Cristina at the front desk were attentive and knew their stuff. It made a real difference being able to call or email them for help. There are restaurants at a range of prices all around, and the taxi queue starts just around the corner. Roma Termini is a quick ride away, while Piazza Navona is practically at the door. You can walk to the Vatican, Pantheon, Trevi Fountain, Piazza Spagna, Via Del Corso, and the Ancient Ruins from here. The hotel is on the third level of a restored building, which is the fourth floor by US numbering. There’s a refurbished old-style elevator to take you up, and the stairs are easy enough going down. The entrance doesn’t have a large sign, so look for the doorbell panel for #20 Via Zanardelli.

Gareth C.

6/10

The location was good, and some of the staff were friendly, though others were pretty perfunctory. Our room was decent and had most of what was promised, but the luxury has worn off and the place needs refurbishment. We had no WiFi for five days. They said it would be fixed on the day we left, though we suspected that was spin and that their WiFi service was just bad. Unfortunately, we're unlikely to return.

ALESSANDRO B.

2/10

The closet fell over as soon as I shut its door, and the staff handled the problem badly. We left early so the rest of our vacation wouldn't be spoiled. The service was terrible, the room smaller than expected, breakfast poor, and there was no WiFi for the whole stay.

Amenities

Everything available at this property

38 Facilities

General Services

16 available
  • Air conditioning
  • Elevator/lift
  • Smoke Free Property
  • Heating
  • Ticket assistance
  • All Spaces Non Smoking (Public And Private)
  • Room service
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Luggage storage
  • Telephone
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Family/Kid Friendly

Accessibility

1 available
  • Upper floors accessible by elevator

Internet

1 available
  • Free Wi Fi

Meals

3 available
  • Minibar
  • Breakfast
  • Breakfast in the room

Business Services

2 available
  • Fax and copy machine
  • Meeting and presentation facilities

Pool and beach

1 available
  • Beach/pool towels

Sports

1 available
  • Bike rental

Children

1 available
  • Babysitting and childcare

Pets

1 available
  • Pets Not Allowed

Room Amenities

7 available
  • Family room
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Toiletries

Languages

4 available
  • Spanish
  • English
  • Italian
  • French

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Zanardelli

76 m 1 min walk

Closest Ferry Sant'Angelo

409 m 5 min walk

Top attraction nearbyPiazza Navona

168 m 2 min walk

Dining nearby 20 Restaurants

11 m 1 min walk

Attractions

20
  • Piazza Navona168 m 2 min walk
  • Pantheon402 m 5 min walk
  • Campo de' Fiori566 m 7 min walk
  • Castel Sant'Angelo608 m 8 min walk
  • Trevi Fountain865 m 11 min walk

Restaurants

20
  • Pizza Ciro11 m 1 min walk
  • Gusto15 m 1 min walk
  • Anni 6017 m 1 min walk
  • Mamu17 m 1 min walk
  • Il Tagliere Toscano Navona31 m 1 min walk

Transit

20
  • Aeroporto di Roma-CiampinoAirport15.0 km
  • Aeroporto di Roma-FiumicinoAirport20.9 km
  • ZanardelliBus76 m 1 min walk
  • SenatoBus93 m 1 min walk
  • 最高法院上下車點Bus171 m 2 min walk
Map

Stay rules

Important conditions for your stay

Check-in21:00Front desk timing
Check-out11:00Departure timing