Residenza Canova Tadolini

We booked, paid the full amount before check-in, and then the hotel disappeared on us. On arrival there was nobody at reception, just a locked door and an unanswered doorbell. We couldn't reach anyone to check in. Their contact number came up as nonexistent. We couldn't find an email address or WhatsApp contact until we saw one on the door plate at the hotel, but nobody replied. Nobody from the hotel contacted us before check-in or on the day. After the check-in date, they excused it by saying their staff set their own working hours. This was our worst travel experience ever. It feels like a consumer rights violation, even fraud. I can't believe the hotel's ranking could be so fake.

The staff were warm and helpful, and I liked the traditional Italian look, which matched the photos. My room and bathroom were clean, and breakfast came in a cute trolley with a choice I could make each day. The hotel is a great base, a few minutes from the Spanish Steps and close to major sights, shops, cafes, and restaurants. My only frustration was arriving after 9 pm and waiting more than half an hour to get inside. No one had checked in with me about my arrival time, which other hotels have done. Still, I had a lovely stay and would come back.

Really cozy, nice place, and the location is perfect. You can walk everywhere.

The location made it easy to get around: several well-known sights were 5 to 20 minutes away on foot, and there were plenty of restaurants just a minute or two away. The shopping district nearby had both local designers and high-end stores. We enjoyed the traditional Italian design, especially since we usually stay in modern hotels. The staff were kind and helpful, and the chilled bottle of Prosecco they gave us was a nice treat. I’d happily stay here again.