Robert M.
This was my worst stay. The address wasn’t specified in the booking, so I assumed it was the Santamaura address repeated throughout the listing and went to the wrong place. I only noticed the correct address among a flood of texts sent the day before check-in. I’d asked the owner questions about check-in a week earlier and got no reply until then, which felt very sketchy and deceptive to me. The apartment we were actually given was about a 40-minute walk from where I thought I’d booked. I begged to cancel and get my money back because I’d paid extra for a refundable rate, but I couldn’t. It felt like another way to scam guests. There were problems throughout the stay. The listing by Yllena says there are two king beds, but they were one full and one twin, and she ignored my message about it. The toilet wouldn’t flush and the locks were confusing. The place was gross, had no air conditioner, and got very stuffy. There were silverfish everywhere, especially at night. The beds were uncomfortable and falling apart, and loud construction next door started around 5 or 6 a.m. The bathroom was old and its door handle came off. When I messaged about the toilet, the owner said she’d have someone fix it after we left. That’s not even half of what went wrong. I strongly advise against staying here.
