Trevi Elegance Suite

Not recommended at all. We paid 1200 euros for five nights and left after just an hour. The place was neglected and poorly maintained, with old, broken furniture, dirty walls, and sheets and towels that smelled bad. There was no hot water. To get in, you go through a cave-like entrance to a two-person elevator from the 1940s, then up a staircase leading to three rooms. I can’t see how this could be a three-star hotel. There are much better hotels in the area.

The entrance was awful, with bags of garbage, and there’s no front desk. You have to call someone to open the door. The person who came couldn’t understand or speak even a word of English. They should make clear that this place isn’t for international tourists. There wasn’t any tea, coffee, or bottled water either. The supposed suite felt like a penitentiary: dark and noisy. It took the AC four hours to cool the rooms.

The room was tiny and hot, with no sofa or washing machine, or anything like the description said. It was dirty, and a very rude woman yelled at us. Don’t book, it’s false advertising.

The place looks better on the website than it does in person. It needs paint throughout, though the location is perfect!