Appartamenti Commercio & Pellegrino

The location is fantastic, but it didn’t come close to making up for what was the worst stay I’ve had. We booked for four people at Hotel Commercio & Pellegrino. On arrival, the receptionist walked us to another building about 50-60 meters away, opened the door, and told us to go up to the third floor. That part was fine. The apartment itself was comfortable, but the staircase was filthy, like a dumping ground, and the whole building smelled terrible for all three days. The room badly needed maintenance and repainting. The walls were dirty and stained, possibly with dead mosquitoes left there since summer, even though we stayed at the end of November. The place was so dirty you couldn’t walk barefoot. The living room sofa was broken and covered in stains that seemed impossible to remove, as I’d also read in reviews from previous months. We even found a sock, probably left by an earlier guest, possibly quite a while ago. Sleep was the biggest problem after cleanliness. The beds and mattresses should be thrown out. The mattresses were around 9-10 cm thick, and it was impossible to rest. Every morning we woke up stiff and sore, no exaggeration. The blankets were shocking, smelled awful, and were like nothing I’d seen in many years. Honestly, I’d suggest burning them instead of giving them to guests. I didn’t complain at reception because there were so many issues that they obviously couldn’t be fixed right away. I’d only have gone to ask for a refund and stay elsewhere, but that’s not the point of a vacation. You go away to enjoy yourself. The owner could improve the place in about ten days by replacing the furniture and linens, maintaining the staircase, and renovating the apartment. The great location wasn’t enough to leave us with a good impression.